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Universal Nissan
Orlando, FL
2,706 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,706 reviews
June 03, 2013
Angelo was very helpful, and very patient helping me with the purchase. We had a budget for the car payment and he was able to get a car for the price we need it. Thanks to him we are very happy with our new the purchase. We had a budget for the car payment and he was able to get a car for the price we need it. Thanks to him we are very happy with our new car. More
by scardona1224
June 02, 2013
We have leased a vehicle with Nissan for the past 6 years, and this last visit has been the best yet. Chris Gallagher went out of his way to ensure we left their dealership with the vehicle we wanted years, and this last visit has been the best yet. Chris Gallagher went out of his way to ensure we left their dealership with the vehicle we wanted - he even collected the vehicle from another location as they never had the color I wanted on their lot. Thoroughly impressed with the customer service here and so far I am loving my new 'Nissan Juke'. I wouldn't hesitate to refer Chris at Nissan to anyone looking for a great experience when buying a car. More
by ksnell007
Employees Worked With
Chris Gallagher
June 02, 2013
My salesman was Robin Johnson, he was very knowledgeable about the car I was buying and answer all my questions. I will shop at Universal Nissan again and recommend them to anybody. about the car I was buying and answer all my questions. I will shop at Universal Nissan again and recommend them to anybody. More
by jerrymoore9231
Employees Worked With
Robin Johnson
June 02, 2013
I just want to say that my experience with Universal Nissan was above and beyond my expectations. Thank you for helped me with the purchase of my Nissan Murano. Thank you Mr. Rivera. Nissan was above and beyond my expectations. Thank you for helped me with the purchase of my Nissan Murano. Thank you Mr. Rivera. More
by linda5149
June 02, 2013
Again for our second purchase in 5 months, Eduardo Del Rio went above and beyond with our purchase of a new 370Z. I will highly recommend anyone in the need to purchase a vehicle to meet with Eduardo at Rio went above and beyond with our purchase of a new 370Z. I will highly recommend anyone in the need to purchase a vehicle to meet with Eduardo at Universal Nissan in Orlando. I have dealt in the past down in South Florida with other dealers and this is nothing compare to what we have experienced here at Universal Nissan Orlando. This clearly shows you that we returned again and if we can keep buying a car like buying a pair of shoes, with our eyes close, we will be back at this dealership again. Keep up the good work Eduardo!!! Universal Nissan should be very happy having a sales person like you. More
by victoria715
Employees Worked With
Eduardo Del Rio
June 01, 2013
I ended up buying a new Ford. However, I believe that Chris G. Is one of the nicest guy I have ever met and would definitely recommend him to family and friends. Chris G. Is one of the nicest guy I have ever met and would definitely recommend him to family and friends. More
by Perezn74
Employees Worked With
Chris Gallagher
May 31, 2013
ME AND MY HUSBAND ALWAYS GO TO UNIVERAL NISSAN FOR OUR CARS AND SERVICE. WE HAD A SALES REP NAMED CHRIS GREEN WHO WAS EXTREMELY KNOWLEDGEABLE AND FRIENDLY, AND VERY HELPFUL. WITH HIS EXCELLENT KNOOWL CARS AND SERVICE. WE HAD A SALES REP NAMED CHRIS GREEN WHO WAS EXTREMELY KNOWLEDGEABLE AND FRIENDLY, AND VERY HELPFUL. WITH HIS EXCELLENT KNOOWLEDGE AND GOODNESS WE PURCHASED A NEW PATHFINDER 2013 IN MARCH AND AGAIN WE LOOKED UP CHRIS GREEN AND PURCHASED A NEW MAXIMA 2013 IN APRIL. I SAY IF IT WASN'T FOR CHRIS GREEN MAYBE WE WOULD NOT HAVE MADE OUR PURCHASES. IF SOMEONE DESERVES RECONGTION IT IS CHRIS GREEN.. THANK YOU. More
by Killer55
May 31, 2013
Chris was so nice when helping me. He was knowledgable about all the cars and helped me narrow down what I was looking for. I would recommend him to friends and family! about all the cars and helped me narrow down what I was looking for. I would recommend him to friends and family! More
by Nataliegrist
Employees Worked With
Chris Gallagher
