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Universal Nissan
Orlando, FL
2,686 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,686 reviews
August 04, 2022
Greatest Car purchase EVER. We will go back for a new purchase in the future. We will go back for a new purchase in the future. More
by KROTH124
Verified Customer
August 02, 2022
I had a great experience my representative Jonathan Acevedo was the upmost representative. He helped me through the process 100%, he was straight up with me and I bought a car. Acevedo was the upmost representative. He helped me through the process 100%, he was straight up with me and I bought a car. More
by Mirian
August 01, 2022
Julian Vila, was absolutely wonderful. He helped me and my family the entire time and was knowledgeable and had exceptional customer service skills and attention. He helped me and my family the entire time and was knowledgeable and had exceptional customer service skills and attention. More
by moreno25685
Employees Worked With
Julian Vila
August 01, 2022
I'm a repeat customer at Universal Nissan, the service at this dealership is awesome. Raul this salesman was so nice, and respectful, he was knowledgeable and very attentive to my needs, and what I was looki this dealership is awesome. Raul this salesman was so nice, and respectful, he was knowledgeable and very attentive to my needs, and what I was looking for without pressure.. if looking to purchase ask for Raul, he was awesome. I left there very happy with the car I liked, and with the great customer service I received. More
by Lulu
Employees Worked With
Raul Ruiz
July 31, 2022
Great attitude and great customer service. He seemed to want to work with us as we negotiated but can’t say the same for his management. Overall Erick is your man!!!! He seemed to want to work with us as we negotiated but can’t say the same for his management. Overall Erick is your man!!!! More
by AIRTS
Employees Worked With
Erick Disla
July 31, 2022
Erick was personable and straightforward. He went above and beyond to make the deal happen and really drove the sale despite the obstacles we faced. He was thorough and very service oriented. He went above and beyond to make the deal happen and really drove the sale despite the obstacles we faced. He was thorough and very service oriented. Would recommend him for any car purchases now or in the future. More
by Juju
Employees Worked With
Erick Disla
July 23, 2022
This dealership treated me with respect and went out of their way for me. Outstanding services. Will recommend this place to family and friends. Raul Ruiz, my salesman, outstanding! His thorough knowled their way for me. Outstanding services. Will recommend this place to family and friends. Raul Ruiz, my salesman, outstanding! His thorough knowledge of the product made me feel comfortable with my purchase. Finance manager found me a better plan that's a good fit for my monthly payments. More
by JAIMEE8286
Employees Worked With
Raul Ruiz
July 22, 2022
From walking in the door to leaving with a new car, the process was smooth, the staff were pleasant and accommodating. process was smooth, the staff were pleasant and accommodating. More
by Briangiarraffa
