Universal Toyota

Friendly and knowledgeable salesman The sales team from start to finish was friendly and knowledgeable. Our salesman Nicholas knew everything about the car and made my wife extremely hap The sales team from start to finish was friendly and knowledgeable. Our salesman Nicholas knew everything about the car and made my wife extremely happy with our purchase of a 2017 Toyota Avalon. Mark in Financing was efficient and able to help us with our maintenance plan options. Overall it was a great experience highly recommended More

Experience the best! I went on knowing exactly what I wanted and what I could afford. As soon as I drove on and stepped out of my car I met Hans. Very professional, I expl I went on knowing exactly what I wanted and what I could afford. As soon as I drove on and stepped out of my car I met Hans. Very professional, I explained what I wanted and he showed me the exact car. Was test driving it within five minutes. Negotiating my trade-in was just as quick and simple and they even worked with my bank! I had a meeting to go to and couldn't wait to do the paperwork so I came back after my meeting and met with Trevor, he had all the paperwork ready to sign and I was out pretty quick! Wonderful experience from beginning to end. Hans and Trevor made it a fun and easy experience. Will be sending friends over. More

Horace e bell was the perfect salesman I came in to meet one salesman but was led to horace instead...im so glad i was because i told horace exactly what i wanted and my budget and he made I came in to meet one salesman but was led to horace instead...im so glad i was because i told horace exactly what i wanted and my budget and he made it happen..i was not even there for that long either. Me and my family were well taken care of and never did he offer me something i did not want.....i expected someone to talk "to" me not "with" me, if you understand....he was not in salesman mode....he was in i understand let me help you mode...i recommend horace and universal Toyota to any one that is looking for people who really do have your best interest. More

Good customer service I have used Universal Toyota Service Department for all my services since 2010. Have felt good in getting honest answers to my vehicle's condition. Ve I have used Universal Toyota Service Department for all my services since 2010. Have felt good in getting honest answers to my vehicle's condition. Very courteous staff. More

Great service! Great service caring and concerned staff. Kasey worked really hard to get me the best deal (which he did). My only problem was how long it took I was Great service caring and concerned staff. Kasey worked really hard to get me the best deal (which he did). My only problem was how long it took I was at the dealership for almost 5 hours. Other than that one little thing they did great. More

Best service and wonderful staff I purchased my Toyota from a different dealership but, utilized their service department for my maintenance. This is what drove me to purchase my next I purchased my Toyota from a different dealership but, utilized their service department for my maintenance. This is what drove me to purchase my next Toyota at Universal. I was immediately greeted by sales associate Luis and he showed me exactly what I wanted with no fuss. He and his partner Brian worked with me on my budget and rules I set for my purchase. Cinnamon in the finance office was a pro and got me a couple of good deals. In the end, I walked away a proud owner of a brand new RAV4 and honestly a couple new friends. Thanks, Universal Toyota! More

Fast and friendly service This was the best new car buying experience that I've ever had in my lifetime. These guys were very professional, courteous and prompt. Thank you! This was the best new car buying experience that I've ever had in my lifetime. These guys were very professional, courteous and prompt. Thank you! More

New Car Great place to go. Car salesman were vey friendly and not pushy. Took the time to explain everything to me. Second time back to Universal Toyota. Great place to go. Car salesman were vey friendly and not pushy. Took the time to explain everything to me. Second time back to Universal Toyota. Will go back again. More

Great Experience Jose and HannHann were very professional and helpful. Even with my situation he got me into a car that I love. If your looking for a great deal go to Jose and HannHann were very professional and helpful. Even with my situation he got me into a car that I love. If your looking for a great deal go to them!! More

"Experience Above and Beyond Expectations" This is not your typical car dealership. Professionalism, friendliness, and most importantly, a non-pressured buying process has made me a loyal custo This is not your typical car dealership. Professionalism, friendliness, and most importantly, a non-pressured buying process has made me a loyal customer to Universal Toyota. The Finance Manager and the Sales Manager were extremely helpful in providing me with available leasing and purchasing options for my needs. But, the most important person who cemented my patronage was my Sales Representative, Trevor Anderson. He was professional, knowledgeable, and friendly. Not one step was rushed or pressured. I left feeling comfortable with my vehicle choice and financing decision. I actually was the one who took up took much of his time, but he   ensured me he would take as much time as I need and not move forward unless I was comfortable and happy with everything. Universal Toyata is definitely a Five Star dealership! More