
Universal Toyota
San Antonio, TX
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Good customer service I have used Universal Toyota Service Department for all my services since 2010. Have felt good in getting honest answers to my vehicle's condition. Ve I have used Universal Toyota Service Department for all my services since 2010. Have felt good in getting honest answers to my vehicle's condition. Very courteous staff. More
Great service! Great service caring and concerned staff. Kasey worked really hard to get me the best deal (which he did). My only problem was how long it took I was Great service caring and concerned staff. Kasey worked really hard to get me the best deal (which he did). My only problem was how long it took I was at the dealership for almost 5 hours. Other than that one little thing they did great. More
Best service and wonderful staff I purchased my Toyota from a different dealership but, utilized their service department for my maintenance. This is what drove me to purchase my next I purchased my Toyota from a different dealership but, utilized their service department for my maintenance. This is what drove me to purchase my next Toyota at Universal. I was immediately greeted by sales associate Luis and he showed me exactly what I wanted with no fuss. He and his partner Brian worked with me on my budget and rules I set for my purchase. Cinnamon in the finance office was a pro and got me a couple of good deals. In the end, I walked away a proud owner of a brand new RAV4 and honestly a couple new friends. Thanks, Universal Toyota! More
New Car Great place to go. Car salesman were vey friendly and not pushy. Took the time to explain everything to me. Second time back to Universal Toyota. Great place to go. Car salesman were vey friendly and not pushy. Took the time to explain everything to me. Second time back to Universal Toyota. Will go back again. More
Fast and friendly service This was the best new car buying experience that I've ever had in my lifetime. These guys were very professional, courteous and prompt. Thank you! This was the best new car buying experience that I've ever had in my lifetime. These guys were very professional, courteous and prompt. Thank you! More
Great Experience Jose and HannHann were very professional and helpful. Even with my situation he got me into a car that I love. If your looking for a great deal go to Jose and HannHann were very professional and helpful. Even with my situation he got me into a car that I love. If your looking for a great deal go to them!! More
"Experience Above and Beyond Expectations" This is not your typical car dealership. Professionalism, friendliness, and most importantly, a non-pressured buying process has made me a loyal custo This is not your typical car dealership. Professionalism, friendliness, and most importantly, a non-pressured buying process has made me a loyal customer to Universal Toyota. The Finance Manager and the Sales Manager were extremely helpful in providing me with available leasing and purchasing options for my needs. But, the most important person who cemented my patronage was my Sales Representative, Trevor Anderson. He was professional, knowledgeable, and friendly. Not one step was rushed or pressured. I left feeling comfortable with my vehicle choice and financing decision. I actually was the one who took up took much of his time, but he ensured me he would take as much time as I need and not move forward unless I was comfortable and happy with everything. Universal Toyata is definitely a Five Star dealership! More
Great experience at Universal Toyota That was my first time at Universal Toyota dealership. I'm happy to say that it was a great experience no pressure straight to the point I told them e That was my first time at Universal Toyota dealership. I'm happy to say that it was a great experience no pressure straight to the point I told them exactly what I wanted and they delivered. Very professional and courteous. I would highly recommend universal Toyota. More
Costumer Service Excellency Mr. Zghoul was corteous and worked with our needs and financial abilities. We felt in charge at all times and got the best deal. Great Service! Mr. Zghoul was corteous and worked with our needs and financial abilities. We felt in charge at all times and got the best deal. Great Service! More
An Unexpected Buy We drove in to Universal Toyota and Blake greeted us with a smile! Shared how wonderful Tacoma is and his friendly and informative conversation convin We drove in to Universal Toyota and Blake greeted us with a smile! Shared how wonderful Tacoma is and his friendly and informative conversation convinced us to buy a Tacoma Lumited! We love our new truck! Many thanks to all the Team Members that helped make this happen!! #lovemytacomafromuniversal More