Universal Toyota

Great experience at Universal Toyota That was my first time at Universal Toyota dealership. I'm happy to say that it was a great experience no pressure straight to the point I told them e That was my first time at Universal Toyota dealership. I'm happy to say that it was a great experience no pressure straight to the point I told them exactly what I wanted and they delivered. Very professional and courteous. I would highly recommend universal Toyota. More

Costumer Service Excellency Mr. Zghoul was corteous and worked with our needs and financial abilities. We felt in charge at all times and got the best deal. Great Service! Mr. Zghoul was corteous and worked with our needs and financial abilities. We felt in charge at all times and got the best deal. Great Service! More

An Unexpected Buy We drove in to Universal Toyota and Blake greeted us with a smile! Shared how wonderful Tacoma is and his friendly and informative conversation convin We drove in to Universal Toyota and Blake greeted us with a smile! Shared how wonderful Tacoma is and his friendly and informative conversation convinced us to buy a Tacoma Lumited! We love our new truck! Many thanks to all the Team Members that helped make this happen!! #lovemytacomafromuniversal More

See Gabe We had the pleasure of having a salesman named Gabe...i am asking everyone that has a thought of buying a car...to go see Gabe...He is an excellent sa We had the pleasure of having a salesman named Gabe...i am asking everyone that has a thought of buying a car...to go see Gabe...He is an excellent salesman. The best customer service I have received in a long time. If I could give him more than 5 stars....i would!!! Go see Gabe. More

Excellent Experience Went in to look for a new car. Had a fantastic experience with or salesman Trevor. I hate buying cars, however Trevor and AJ made our car buying exper Went in to look for a new car. Had a fantastic experience with or salesman Trevor. I hate buying cars, however Trevor and AJ made our car buying experience enjoyable. Very pleased with Universal Toyota. Keep up the great work! More

New Vehicle buy Good buying experience over all. I was very irritated the diamanté guy who tried at least three different times to push the extended warranty on my wi Good buying experience over all. I was very irritated the diamanté guy who tried at least three different times to push the extended warranty on my wife and I after I told him no three times. After that he started trying to show my wife receipts from customers who had issues with their cars that were covered under this warranty to try to get us to change our mind. As good as the sales expierance was the opposite can be said for the fiancance one. This by itself makes me question on whether I would ever want to go back and deal with this dealership. More

Anthony @ Universal Toyota.Anthony Anthony knows his inventory and listens to customer to make the right vehicle connection in the shortest time. A friendly professional. Goes the extr Anthony knows his inventory and listens to customer to make the right vehicle connection in the shortest time. A friendly professional. Goes the extra step which is essential to repeat customers. More

New 2016 Toyota 4-Runner Hector did a great job getting the deal done and then getting leather installed on the 4Runner. Overall, the experience was fairly quick and easy. Two Hector did a great job getting the deal done and then getting leather installed on the 4Runner. Overall, the experience was fairly quick and easy. Two ten minute phone calls with Hector in Internet sales and I was in and out of the dealership in about an hour and a half. More

Fast, Professional, and Great Follow-Through Jerry Garcia was my sales rep and that guy worked hard to earn my business. I'm not the easiest customer to deal with and he did an excellent job. Jer Jerry Garcia was my sales rep and that guy worked hard to earn my business. I'm not the easiest customer to deal with and he did an excellent job. Jerry didn't pressure us to buy and took the time to show us a range of vehicles so we could find the one for us. Jerry's manager, Luis, was professional in his introduction and negotiation. It was getting late when we made the deal yet I never felt like we were rushed out. That being said, the whole process was efficient and we were in and out. Finally, Cinnamon (her real name... I asked) did an excellent job. She was professional yet warm. She did an thorough job explaining things and didn't try any hard-sell tactics. I was pretty fascinated with the interactive screen in the desk that We used to review and sign "paperwork." I think that system is a large part why everything was so efficient. Well done! More

The Best I visited three other Dealers. Jeep. Kia. Chevy. They very aggressive and pushy. However...I went into Universal Toyota . They were extremely poli I visited three other Dealers. Jeep. Kia. Chevy. They very aggressive and pushy. However...I went into Universal Toyota . They were extremely polite. They had class, eloquence. I took out a Corolla and a Camry for a test drive. I wasn't planning on buying. This young gentlemen by the name of Ryan Lopez assisted me. He was very informative,knew the models... Very professional and pleasant to work with. I traded in my truck and drove out happy with a new Toyota You won't be sorry. The manager Luis Quionnes, and finance manager Mark Trevino are unparallel and a great team. All together my experience was wasy above par. Two thumbs up. More