Back

Universal Toyota

San Antonio, TX

3.9
232 Reviews

12102 I-35 North

San Antonio, TX

78233

Directions

By Type

Showing 232 reviews

November 14, 2014

Great customer service - Universal Toyota Pre-Owned I would recommend Universal Toyota to anyone looking for a pre-owned car. The customer service was great! Patrick McNeil helped me find the right car More

by cindy.h
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McNeil
October 23, 2014

Multi car purchaser treated like dirt Bought 3 vehicles from them since August of 2012. Received a mailer offering a trade in value on my vehicle just to be lied to and in the end because More

by keith.byers.90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Duncan
October 16, 2014

Love the outstanding service to purchase a car Antonio Pacifico has made our car shopping pain free. We walked in and the deal they gave us for our car was surprising and acceptable. Everyone we de More

by imerikson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Pacifico
August 06, 2014

Fantastic Experience I have been a customer of Universal Toyota for around 16 years. I have found myself needing to trade my present car and buy a used car that provided More

by teach82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick McNeil
May 29, 2014

Horrible.. Horrible, just received word from corporate that Christine, the used "pre owned" salesperson, never turned in our paperwork. She was very rude, kept More

by HYBARRA87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
three, christine noe herrera, and gm of used sales.
May 12, 2014

Horrible waste of time scamming dealership My husband and I put a down payment down for a 2008 mercedes c300. We sat at the dealership for hours while they did their "work". Once we were approv More

by Jc0027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben, Jason
April 25, 2014

Bait and Switch Was lied to about cars had. Drove over almost an hour and told was sold. Offered a car twice the price instead. Waste of time and will never use them. More

by hateuniversaltoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remeber
March 02, 2014

My wife has been trying to find a new 2014 Toyota 4Runner in the San Antonio Tx. area for some time now. Her experience at Universal Toyota pretty much mirrors what she ran into at Toyota of Boerne. She trie More

by HillCountryPerson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylvester
February 13, 2014

I went to get buy a car. I asked for them to beat the other dealership s price. The salesman said, if I were you I'll go and get it at other dealership. They didn't want my business. I didn't learn m More

by monalisa678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
gregg
February 13, 2014

Dan really cares about his customers. You get a real vibe from him that he is there to help you and inform you of your options and not make it feel like he's trying to make money off of you or that your just More

by TundraLover10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Lathers