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Universal Toyota

San Antonio, TX

3.8
235 Reviews

12102 I-35 North

San Antonio, TX

78233

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Showing 235 reviews

September 18, 2021

Do not shop here for your car. They are price gougers. I got a written qoute for a new Rav 4 Pime yesterday. So I go into the dealership today to put my down payment. Lo and behold the price increased by $ More

by LeonardCardenas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Chambers
August 30, 2021

Ernest Ayala did a great job finding us our new Toyota Camry. He was very well informed and explained our concerns. We will definitely go back to him for any new car purchases in the future. More

by Kenneth.zunker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Ayala
August 05, 2021

Great service, employees make you feel like they know you for life and never push you to buy. Over all is a great place to buy a car More

by Fsalinas006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose and Syed
July 31, 2021

The salesman Sawyer was great to deal with. He was very helpful in working on our trade value and locating the exact car we were looking for. More

by mmontgomery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sawyer
June 30, 2021

The sales person was nice but I’m pretty disappointed. I went in to look at low priced vehicles I told them my credit situation they showed me one car the only car they said I could get approved on they off More

by Brookesladee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Axel
June 22, 2021

At Universal, one experiences an efficient, , honest, friendly, and courteous Service Dept. The entire staff is helpful and friendly. They maintain a clean, safe environment.. More

by Alicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix , RJ
June 21, 2021

We have done business with Universal Toyota so many times it pains me to write this review. There is a Tacoma shortage so we have been flexible with the delays. We had two trucks ordere back on 2/24/21. N More

by romneysa
Recommend Dealer
No
Employees Worked With
Rocco
June 19, 2021

Tony Franks was my salesman and he was phenomenal! 10/10 recommend seeing him, he communicated exceptionally, went over and above, and just got me a better deal than I could have asked for! More

by xx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Franks
June 09, 2021

We have received excellent service at Universal Toyota. Our salesman Syed Kazmi has been extremely helpful. He found us an amazing truck right away and has gone above and beyond to help us ever since. H More

by S M Schertz TX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Kazmi and Ruben Gomez
June 09, 2021

Earnest Ayala is the most courteous and professional Toyota employee that I have had the pleasure with whom to work with buying a car. Thanks More

by larueterry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Ayala
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