University Kia

I am pleased with the service and performance of my car so far. After dealership/manufacturer concluded I had engine problems, I was allowed to use rental vehicle pending completion of repairs on my car. so far. After dealership/manufacturer concluded I had engine problems, I was allowed to use rental vehicle pending completion of repairs on my car. Grateful for Sharon who coordinated and kept me informed on status of service on vehicle to completion. Thank you Sharon More

Everyone was very nice and helpful. Evan addressed all of my concerns. Service was done very quickly and I didn't have to wait long. Evan addressed all of my concerns. Service was done very quickly and I didn't have to wait long. More

I went in with a plan and came out with a new dream, it was an effortless and great experience. was an effortless and great experience. More

Corey was awesome and very patient with us and made our purchase happy Andre was also awesome purchase happy Andre was also awesome More

The dealer was efficient in processing the sale. Calvin Owens is a hard working and very personable sales rep who did a great job working us through the process. Calvin Owens is a hard working and very personable sales rep who did a great job working us through the process. More

Very professional and helpful, answered all our questions and concerns, will return again for next purchase. Keoni was a big help with our purchase of two vehicles. He did not try to talk down questions and concerns, will return again for next purchase. Keoni was a big help with our purchase of two vehicles. He did not try to talk down to my wife and myself but treated us with respect and did what ever he could do to help get the vehicles that we wanted. We checked at other dealership and we were treated like we were inconvenient to them. University KIA personnel were outstanding More

Yoshida was great and very helpful! She is very knowledgeable and I had a wonderful experience. She is very knowledgeable and I had a wonderful experience. More

Very good and friendly dealership Evan is awesome. I would recommend my friends and family I would recommend my friends and family More

Cedric McGinnis is awesome. He's very professional hard worker he's good at what he does. He definitely deserves recognition he care about his customers. More family than busine He's very professional hard worker he's good at what he does. He definitely deserves recognition he care about his customers. More family than business he's not there to sell you a dream he's there to make sure you get what your looking for. You might not.know exactly what you want but he will work day and night to help you figure it out. Grateful to him most definitely for not giving up More

I went into Kia University Huntsville for the possible purchase of a vehicle. I am not only perplexed but extremely aggravated to wake up to alerts that 8 hard inquiries have hit my credit report when I O purchase of a vehicle. I am not only perplexed but extremely aggravated to wake up to alerts that 8 hard inquiries have hit my credit report when I ONLY gave authorization for 1. I was neither asked/told that my credit would be ran 7 additional times by the sales person or the finance department. Which the finance department should no better than to do without prior authorization. I understand that the ultimate goal is to SELL the car but it should NEVER supercede good business ethics. This type of back handed, unthoughtful and unethical type of behavior ADVERSELY affects my credit score and diminishes my purchasing power. As I explained to my sales representative when I FIRST met came in of the apprehension of running my credit bcuz I was already fighting identity theft to restore my credit with the bureaus so I would NEVER AUTHORIZE my credit to be ran 8x..THATS RIDICULOUS AND IT became an UNSCRUPULOUS & ILLEGAL BUSINESS PRACTICE when i was not alerted or asked prior to running my credit 7 additional times..YOU DON'T & CANNOT DO THAT TO PEOPLE...ITS NOT LEGAL. The decision of how many times you run someone else's credit is NOT up to the finance dept to decide. You must ask the customers permission for each and every time you are running their credit...PERIODTT Needless to say I will be contacting a lawyer as well as leaving a review regarding this experience with the FINANCE TEAM on every platform I see that Kia University is listed to WARN others of the illegal practices being used there. However, JB the sales consultant was very nice. More