
University Volvo
Charlotte, NC
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511 Reviews of University Volvo
Best car buying experience ever. Purchased site unseen (I'm in Sarasota, FL). I wish I lived in the Charlotte area so I could continue to utilize their service. Every part of the purchasing, financing (I'm in Sarasota, FL). I wish I lived in the Charlotte area so I could continue to utilize their service. Every part of the purchasing, financing, pickup, and post sale have been beyond my expectations. This team understand customer service and I wish all car dealerships followed their lead. AJ has gone out of his way to support me post sale - this level of service will ensure I come back to University Volvo for my next purchase. Don't hesitate if you are buying online / out of state. You will not be disappointed. More
Scheduling and service were great. They even caught a software update that I forgot to ask about when I was dropping of and accommodate a loaner last minute. software update that I forgot to ask about when I was dropping of and accommodate a loaner last minute. More
All done very well. Tire had to be replaced found with nails. Car was washed outside as well. Service completed with new software upgrades. It would be helpful if we know what software upgrades as well. nails. Car was washed outside as well. Service completed with new software upgrades. It would be helpful if we know what software upgrades as well. I noticed changed in back camera display during a reverse More
Completed 10,000 mile service, had a loaner while getting work done! Everything taken care of until next service! Will take it to them next service too! work done! Everything taken care of until next service! Will take it to them next service too! More
Ease of scheduling followed by perfect social distancing comfortable wait with high level of customer service for easy in and out for resolving car concern comfortable wait with high level of customer service for easy in and out for resolving car concern More
This car was part of a retirement gift for my husband. He’ll be spending lots of time driving our granddaughters around. They will all look cool and be safe in the new XC40 R. Michael provided We amazing He’ll be spending lots of time driving our granddaughters around. They will all look cool and be safe in the new XC40 R. Michael provided We amazing service from the first call to the wave goodbye. University Volvo is a premier dealership. More
It was the best experience I’ve had getting a car. Everything was very smooth. It’s usually a process that I dread, but this time it was excellent through and through. Everything was very smooth. It’s usually a process that I dread, but this time it was excellent through and through. More
Linda and I had a great experience at your dealership ,Jason is a courteous and patient salesman.We got a car that fits my lifestyle we were allowed plenty of drive time ,we discussed price and warranty, ,Jason is a courteous and patient salesman.We got a car that fits my lifestyle we were allowed plenty of drive time ,we discussed price and warranty,then a car-wash detail some paperwork and a full tank of gas we were on our way home.I will recommend this dealership and highly recommend JASON who is the kindest considerate ,patient salesman i've ever dealt with.CONGRATULATIONS JASON ON YOUR ENGAGEMENT More
Everything went smoothly. Had a loaner ready for me. The overall experience was really, really, really, really, really, really, really, really, really, really, really great. The overall experience was really, really, really, really, really, really, really, really, really, really, really great. More
Absolutely the greatest car ever my new Volvo xc60 plug-in hybrid and the way Jeff and Matt served me was without pressure and so helpful. They were very knowledgeable and easy to work with. Listened plug-in hybrid and the way Jeff and Matt served me was without pressure and so helpful. They were very knowledgeable and easy to work with. Listened carefully to what I was looking for and put me in the right vehicle. . More