
University Volvo
Charlotte, NC
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514 Reviews of University Volvo
Service was great, as it always is!! Friendly and knowledgeable people; efficient service; clean, comfortable, quiet waiting area. Have been going to University Volvo for 5 years or more and always knowledgeable people; efficient service; clean, comfortable, quiet waiting area. Have been going to University Volvo for 5 years or more and always happy with their service. More
Trade in and purchase Johnny Dunbar very Trade in and purchase Johnny Dunbar very knowledgeable. Happy with new purchase. Covid precautions in sale's area noted. Everyone we dealt with wer Trade in and purchase Johnny Dunbar very knowledgeable. Happy with new purchase. Covid precautions in sale's area noted. Everyone we dealt with were professional More
Service appointment was easily scheduled. Service was prompt and efficient. Staff is very helpful and courteous. I have been very impressed with the quality and attention to detail of the entire operati prompt and efficient. Staff is very helpful and courteous. I have been very impressed with the quality and attention to detail of the entire operation. More
Best car buying experience ever. Purchased site unseen (I'm in Sarasota, FL). I wish I lived in the Charlotte area so I could continue to utilize their service. Every part of the purchasing, financing (I'm in Sarasota, FL). I wish I lived in the Charlotte area so I could continue to utilize their service. Every part of the purchasing, financing, pickup, and post sale have been beyond my expectations. This team understand customer service and I wish all car dealerships followed their lead. AJ has gone out of his way to support me post sale - this level of service will ensure I come back to University Volvo for my next purchase. Don't hesitate if you are buying online / out of state. You will not be disappointed. More
Scheduling and service were great. They even caught a software update that I forgot to ask about when I was dropping of and accommodate a loaner last minute. software update that I forgot to ask about when I was dropping of and accommodate a loaner last minute. More
All done very well. Tire had to be replaced found with nails. Car was washed outside as well. Service completed with new software upgrades. It would be helpful if we know what software upgrades as well. nails. Car was washed outside as well. Service completed with new software upgrades. It would be helpful if we know what software upgrades as well. I noticed changed in back camera display during a reverse More
Completed 10,000 mile service, had a loaner while getting work done! Everything taken care of until next service! Will take it to them next service too! work done! Everything taken care of until next service! Will take it to them next service too! More
Ease of scheduling followed by perfect social distancing comfortable wait with high level of customer service for easy in and out for resolving car concern comfortable wait with high level of customer service for easy in and out for resolving car concern More
This car was part of a retirement gift for my husband. He’ll be spending lots of time driving our granddaughters around. They will all look cool and be safe in the new XC40 R. Michael provided We amazing He’ll be spending lots of time driving our granddaughters around. They will all look cool and be safe in the new XC40 R. Michael provided We amazing service from the first call to the wave goodbye. University Volvo is a premier dealership. More
It was the best experience I’ve had getting a car. Everything was very smooth. It’s usually a process that I dread, but this time it was excellent through and through. Everything was very smooth. It’s usually a process that I dread, but this time it was excellent through and through. More