University Volvo

Great car, great price, great people This week, I leased my first Volvo. On Tuesday, University Volvo responded to my internet inquiry and they offered to help me by email instead of ston This week, I leased my first Volvo. On Tuesday, University Volvo responded to my internet inquiry and they offered to help me by email instead of stonewalling me until I answered their phone calls. I work from home and find myself on calls throughout the day, so it is much easier for me to multitask on calls and answer car sales inquiries by email, instead of having to put off a business call while debating whether I want a T5 or T6 and whether I want an Inscription or Momentum. They ultimately offered me an amazing deal on a T6 Inscription and I also took Volvo up on its Pull Ahead offer, while offering me a dealership that was close enough to my house after I decided that I might have to travel out of town to get the best deal. A great deal of praise should go to Daniel Lechner. His initial offer was pretty solid, but when I noted to him that I would likely be pursuing another offer, he asked what it would take me to go with University Volvo (and not in an ultra-aggressive, sleazy way). Instead, he made me feel like I mattered, like University Volvo wanted me to be their customer. He listened to me. Others were just throwing out cars that matched nothing that I wanted or they wanted me to get a car that was kind of the car I wanted but not a perfect fit. Daniel made sure that it was about me, and recognizing that I was considering an offer from a competing dealership, he did his best to pull out all of the stops. I wound up selecting University Volvo and I'm glad that I did. When I arrived at University Volvo, I was greeted by a great staff and Daniel had the car ready for a test drive. After we got back, I decided right then and there to sign on the dotted line. After filling out the application, another highlight was working with Greg Cole, who helped me get all of the paperwork signed and really talked me through the process. I was honest with him about why we came to Volvo (bad experience with a local dealer that owns dealerships for several brands) and what coming to Volvo meant to my wife and I. I also stressed that it felt like Volvo viewed this as a long-term relationship instead of a one-time sale. In the end and basically once I decided, I realized that I made the right choice. We also talked about a timeline for my next purchase/lease in October when my wife's lease rolls off. After wrapping up the paperwork, Daniel took me on the tour of the car and showed me how to operate some of the bells and whistles (learning all of them would take way too long, although he was more than willing to do so). I drove home in comfort and style, and I think my wife is already eyeing my car. We're happy with our purchase and we're thankful that we were able to deal with an amazing team. Daniel is a model for how someone should handle internet sales interactions in this day and age. There was no pressure and a genuineness that others just haven't had in the process. He also never made me feel like I had to beg for a fair price. Instead, he offered me an amazing offer for an amazing car and were willing to consider input from me on the deal in an effort to get the sale done. More

Long Time Customer This is my eighth new Volvo purchased from University Volvo. They are the best!! They are responsive, listen to my wants and they always find me the e This is my eighth new Volvo purchased from University Volvo. They are the best!! They are responsive, listen to my wants and they always find me the exact car I want. I no longer live in the area but I return to University Volvo for my purchases. I have been a highly satisfied customer for over 20 years. I value the professionalism displayed by all that we deal with and I appreciate the time taken to make each of purchase smooth and seamless. I am a Volvo customer for life! More

3-peat buyer This is my 3rd time purchasing a Volvo with University Volvo, primarily because of their fair pricing and extraordinary customer service. I highly re This is my 3rd time purchasing a Volvo with University Volvo, primarily because of their fair pricing and extraordinary customer service. I highly recommend this dealership to anyone shopping for a new Volvo. More

Great Customer Service The employees met and exceeded my standards when I was looking to buy a vehicle. After I purchased the vehicle, they made sure that I had the best co The employees met and exceeded my standards when I was looking to buy a vehicle. After I purchased the vehicle, they made sure that I had the best cost and rates for the vehicle available. More

Best experience at a car dealership by far. We've leased a few vehicles from University Volvo. AJ always goes above and beyond. Make sure to ask for AJ when you've decided to buy/lease a Volvo We've leased a few vehicles from University Volvo. AJ always goes above and beyond. Make sure to ask for AJ when you've decided to buy/lease a Volvo from University Volvo. He's a true professiona. More

30000 check up, oil chtire rotation aand front end alignment Thanks to an award winning service department. Much to my surprise, the tire rotation and front end alignment were not needed. Those technicians are Thanks to an award winning service department. Much to my surprise, the tire rotation and front end alignment were not needed. Those technicians are top notch in noticing which procedures are needed and which are not necessary. I have been driving Volvo's for approximately 30 years and am committed to the excellent service from University Volvo. All services were explained to me in detail from a knowledgeable and extremely pleasant person. I was treated like royalty! Thanks University Volvo! More

Friendly place and great service! EXCELLENT!!!!!! Everything is explained so I can understand the service my car receives. Employee are very accommodating. They work around my schedule EXCELLENT!!!!!! Everything is explained so I can understand the service my car receives. Employee are very accommodating. They work around my schedule to service my car which I greatly appreciate. More

Windshield replacement I recently had an issue with my windshield, and just like my other service appointments, Scott, Arthur, and Tonya were fantastic. Whether it's from sc I recently had an issue with my windshield, and just like my other service appointments, Scott, Arthur, and Tonya were fantastic. Whether it's from scheduling the appointment, to status updates, and finally pick up, they make the whole experience an easy one. So many other dealerships just see people as customers. At University Volvo, they treat you like an old friend and their sincerity really shows. More

University volvo Great job, the service dept was honest and courteous. Went extra mile to make sure we were assured of every service. Thank you very much Great job, the service dept was honest and courteous. Went extra mile to make sure we were assured of every service. Thank you very much More

car died,new car Our 2010 V70 made some scary noises, service department very helpful but expensive to fix but the sales and finance people came to the rescue with Our 2010 V70 made some scary noises, service department very helpful but expensive to fix but the sales and finance people came to the rescue with a 2016 XC 60 ,amazing More