University Volvo

Best car buying experience we've had! Being my third volvo, I have visited several volvo dealerships across TN/NC. Not a single can compare to the experience my family and I had at this de Being my third volvo, I have visited several volvo dealerships across TN/NC. Not a single can compare to the experience my family and I had at this dealership. From the moment we met Johnny, we felt welcomed and excited about our new purchase. Johnny was incredibly knowledgeable about the vehicle's features, and beyond willing to assist and answer any and all questions. Johnny followed up after our initial meeting, worked with us to help us get the best deal, and made all of this possible in a short time frame, in the most enthusiastic way you can imagine (WITHOUT ANY pressure). He earned our trust and sincerely made every effort to make this an effortless car buying experience. Through the purchasing process, we were beyond pleased to be working with AJ, he made the paperwork process seamless, easy to understand, and answered all of our questions with patience. We sincerely appreciate Jeff, who demonstrated that customer satisfaction really is one of their highest priorities. Even after the purchase of our vehicle, we received follow up emails/calls to ensure that our questions had been answered and to reassure us we can always reach out for any questions in the future. I have not encountered such a friendly dealership that truly cares about their customers in the way that this one does. We are thrilled with our new purchase and so glad we chose University Volvo and Johnny to work with. Highly recommend Johnny for the best car buying experience you'll have! More

Awesome Volvo Dealership If you're looking for a VOLVO go see Johnny at University Volvo. He's knowledgeable and trustworthy. The whole team is great there including Jeff in If you're looking for a VOLVO go see Johnny at University Volvo. He's knowledgeable and trustworthy. The whole team is great there including Jeff in management and AJ in finance. A seamless process from start to finish. More

Fast and Easy This was the fastest and easiest purchase of a car in my experience. Johnny had a no pressure sales approach, took the time to explain details of the This was the fastest and easiest purchase of a car in my experience. Johnny had a no pressure sales approach, took the time to explain details of the car and was creative in making the deal work for us. This is our first Volvo. If the car is as good as the sales experience, we'll be back for another. More

Great Service, even with the construction! Was looking for one vehicle and ended up buying two! Both Dan and AJ were able to accommodate requests in a timely manner. Thank you! Was looking for one vehicle and ended up buying two! Both Dan and AJ were able to accommodate requests in a timely manner. Thank you! More

No pressure sales , best price. Thats what I got from Johnny. In addition help in getting back to pick up car. Only wish the dealership were closer to me. Carl Thats what I got from Johnny. In addition help in getting back to pick up car. Only wish the dealership were closer to me. Carl More

Exceptional level of customer care We had visited quite a few dealerships before coming to Volvo. I was met by Johnny and couldn't have been more pleased by his level of care he took w We had visited quite a few dealerships before coming to Volvo. I was met by Johnny and couldn't have been more pleased by his level of care he took with me. He was beyond patient and didn't pressure me into anything. He was very transparent on the pricing and any other concerns I may have had. He was very knowledgeable even my very car savvy significant other was impressed! I was dreading the finance dept but couldn't have been more wrong once AJ finished up the sale. In terms of a financier he was very clear and through on what we were paying for. He made it very easy to understand and utilized an easy to read spreadsheet to keep it simple. He showed us the options, was very detailed with the features and benefits of each package. He really listened to what we needed and answered any questions we had. This duo were fantastic and made this quite a pleasurable experience. More

Purchase New and Trade In I worked with Johnny and AJ to purchase a new Volvo and trade in my old Volvo. They were both very professional and courteous. Johnny was very resp I worked with Johnny and AJ to purchase a new Volvo and trade in my old Volvo. They were both very professional and courteous. Johnny was very responsive to phone calls, emails and texts from the first time I inquired online through post sale activity. I never felt uncomfortable or that a sales pitch was being used. AJ was thorough in his explanation of the sales documents and helped me secure a better rate than the pre-approved loan from my bank offered. They were reasonable with the trade in figure, and helped me understand the process when I could not find my original title, of which did not hold me up from closing the sale. More

Buying experience I worked with Johnny and AJ to lease my wife's new XC60. They made the process very easy and enjoyable. I would recommend the dealership and these 2 g I worked with Johnny and AJ to lease my wife's new XC60. They made the process very easy and enjoyable. I would recommend the dealership and these 2 gentlemen to anyone looking for a great car. More

University Volvo great a great deal with great service! Great deal! University Volvo worked with me to make two deals in one and I came away very happy on both. I highly recommend and will come back again Great deal! University Volvo worked with me to make two deals in one and I came away very happy on both. I highly recommend and will come back again. More

Awesome experience! Johnny is very easy to work with. Preasure-free (which is VERY nice) and willing to do what it takes to make everyone satisfied. Thanks!! Johnny is very easy to work with. Preasure-free (which is VERY nice) and willing to do what it takes to make everyone satisfied. Thanks!! More