University Volvo

Smooth Process Sales staff were excellent and very professional. No gimmicks, hassles or usual car dealer's games. I stop by on a Saturday to test drive. Then whe Sales staff were excellent and very professional. No gimmicks, hassles or usual car dealer's games. I stop by on a Saturday to test drive. Then when back on following Monday to finalize the deal and took delivery on Wednesday. I still have to get certain accessories that's on order but I don't foresee any problems. More

Fix the water leak in the sunroof after Hurricane Matthew Scott, TJ and the rest of the staff could not have been more helpful with the roof leak in our sunroof. It sounded like I had a sealed gold fish bowl Scott, TJ and the rest of the staff could not have been more helpful with the roof leak in our sunroof. It sounded like I had a sealed gold fish bowl in the back of my car! You techs took out the seats & carpet and did a great job of cleaning out the drainage area from the sunroof. While the repairs were going on, I enjoyed the use of one of your new SUV's for nearly a week. You guys do a great job and get it done when you say you will be finished . . . .really do appreciate your work. Best from, Tim Turner (Customer since 2005) More

Refreshing experience Me. Baker was accommodating, friendly and professional. He listened to me and exceeded my expectations. This experience makes me happy that I just m Me. Baker was accommodating, friendly and professional. He listened to me and exceeded my expectations. This experience makes me happy that I just moved to Charlotte. More

Great service! Really great job of putting you at ease--and wonderful work and service. I would gladly recommend this location. They were patient and so helpful. Really great job of putting you at ease--and wonderful work and service. I would gladly recommend this location. They were patient and so helpful. I have brought my car here for all major work. More

Engine Repair We bought a used car. After many months it started using oil. They helped us document the issue and eventually replaced the piston rings at no charg We bought a used car. After many months it started using oil. They helped us document the issue and eventually replaced the piston rings at no charge. I still can't believe that they stood behind a used car with no warranty. Their commitment to the customer is amazing. Buy your car here. More

Service done right at University Volvo. I have been a longtime 12 year customer of University Volvo and they have always treated me in a professional and friendly manner! They know these veh I have been a longtime 12 year customer of University Volvo and they have always treated me in a professional and friendly manner! They know these vehicles inside and out! Tanya, Art, Scott, and Phillip really work at building the customer satisfaction rapport. An excellent Volvo dealership from sales to service! More

Absolutely professional and highly courteous This Dealership is both highly professional and exceptionally helpful. I would not hesitate to give them all my business in the future. Thank you for This Dealership is both highly professional and exceptionally helpful. I would not hesitate to give them all my business in the future. Thank you for your service. More

Great experience Everyone was friendly and helpful. No pressure. Found the car we wanted! We are very happy and would definitely purchase from them in the future. Everyone was friendly and helpful. No pressure. Found the car we wanted! We are very happy and would definitely purchase from them in the future. More

Great Customer Service Everyone I met was friendly and helpful! Great experience from the being to end and I would recommend this dealership to anyone. Matt and Greg were bo Everyone I met was friendly and helpful! Great experience from the being to end and I would recommend this dealership to anyone. Matt and Greg were both very knowledgeable. More

AWESOME... Customer Service With many times purchasing a vehicle. This was the first time I did not feel pressured or overwhelmed. Love the atmosphere; friendly and honest deal With many times purchasing a vehicle. This was the first time I did not feel pressured or overwhelmed. Love the atmosphere; friendly and honest dealership. This made my experience stress free. More