
University Volvo
Charlotte, NC
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512 Reviews of University Volvo
customer experience The sales and finance staff went beyond the call of duty to accomodate me. I called to inquire about the 2016 Volvo S60 and picked up the vehicle the The sales and finance staff went beyond the call of duty to accomodate me. I called to inquire about the 2016 Volvo S60 and picked up the vehicle the same day. Greg Cole and Daniel Lechner at University Volvo provided exceptional customer experience. More
Used SUV Purchase by Internet Located a used SUV at University Volvo via Cargurus/internet. AJ, the internet sales manager, made this the easiest vehicle purchase we've ever had! S Located a used SUV at University Volvo via Cargurus/internet. AJ, the internet sales manager, made this the easiest vehicle purchase we've ever had! Since we live over an hour away, All negotiations and pre-work done by email so we were in and out of the dealership in less than an hour, which included a test drive. More
Easy and stress free experience Overall great experience buying a new XC60. They were very knowledgeable about their vehicles (for a first time Volvo buyer). Daniel especially was gr Overall great experience buying a new XC60. They were very knowledgeable about their vehicles (for a first time Volvo buyer). Daniel especially was great with a very patient approach and got to understand our needs and wants in order to help us drive away happy. And the dealership went out of their way to get the process completed quickly so that we could go enjoy our new car. Highly recommend this dealership and Daniel in particular. More
A very pleasant experience I met with AJ Varrichione and the whole experience--from the moment I walked into the dealership to the vehicle pick-up--was just great. There was no I met with AJ Varrichione and the whole experience--from the moment I walked into the dealership to the vehicle pick-up--was just great. There was no "hard sell"; and AJ acted as if I were his only customer. He was very attentive and made sure that all of my questions were answered. In addition, my wife and I met with Greg Cole and he was just as professional. I couldn't believe how quickly we went through all the paperwork with him. More
Not honest folks I took my daughter auto for some minor repairs and while in the dealerships possession they damaged the drivers door handle. They admitted to the dama I took my daughter auto for some minor repairs and while in the dealerships possession they damaged the drivers door handle. They admitted to the damage, how could they not as the handle was ripped off the door, and agreed to replace the handle. When my college senior daughter picked the auto up the high and low beam light handle was damaged- she would not have seen this until dark and necessary to use high beams. When brought to their attention the service fellow, Scott and their service manager, side with the tech whom, of course rejected he damaged the pieces- same service dept and tech who literally tore off the door handle. Of course, too replace the door handle, you have to disassemble the door, from the inside, and easily a unfocused tech could have leaned on this pieces and damaged it while he was working on the door- the piece didn't decide to snap on its own. Nonetheless, the dealership assumed working with a college kid, young adult, they could simply blow off the issues... and they did. So, now I have to sue this dealership for property damage while the vehicle was in their possession. They have had great reviews but I guess they feel, what the xxxx, a college kid... but they didn't think of who maybe the parents were... big mistake! More
A Terrific Dealership Daniel was a true professional every step of the way. The shopping experience was a pleasure. Communication was excellent. Team members stepped up Daniel was a true professional every step of the way. The shopping experience was a pleasure. Communication was excellent. Team members stepped up and stepped in for each other during the delivery. I would highly recommend Daniel, AJ and Jeff to anyone. More
Very Comfortable Experience Everyone we met here was courteous, friendly and helpful. We can't imagine how our wxperience could have been better. I will certainly be back, Everyone we met here was courteous, friendly and helpful. We can't imagine how our wxperience could have been better. I will certainly be back, More
Very helpful to out of state buyers!!! Finding the best deal on a quality vehicle sometimes requires one to expand their search to a completely different state. This can be stressful and ti Finding the best deal on a quality vehicle sometimes requires one to expand their search to a completely different state. This can be stressful and time consuming for many reasons. Some of us only have a small window of time to go car shopping, so when traveling out of state to look at a car, you want to make sure you know what you're walking into before you make the trip! I asked AJ for honesty and detail on the used car we were interested in, and that's exactly what he gave me. It was just as described when we got there, and even then, there was no pressure to buy. After 2 test drives and an unbeatable deal, we purchased a beautiful SUV for our growing family! I hate car shopping, but I would gladly do it again if it meant working with such an outstanding team as University Volvo!! More
Efficient Dealership I had a very good experience working with A.J. and Greg at University Volvo...A.J. was my salesman and Greg handled the finances. Both of these gentl I had a very good experience working with A.J. and Greg at University Volvo...A.J. was my salesman and Greg handled the finances. Both of these gentlemen were top notch. I highly recommend them both! More
A smooth and refined car buying experience. It was a pleasure to do business with AJ (sales) and Greg (finance). I must say that it was truly a smooth, transparent and refined car buying experi It was a pleasure to do business with AJ (sales) and Greg (finance). I must say that it was truly a smooth, transparent and refined car buying experience. Good job to all @ University Volvo!! D. Brewer More