University Volvo
Charlotte, NC
Filter Reviews by Keyword
By Type
482 Reviews of University Volvo
On Again Off Again Life's events sometimes get in the way of finishing things less important. Such is the story of purchasing our new XC60. Despite coming close on two Life's events sometimes get in the way of finishing things less important. Such is the story of purchasing our new XC60. Despite coming close on two different vehicles over several months I was never able to commit. On the third go around AJ and Jeff patiently went to work once again, identified a vehicle and structured a very competitive deal. Apparently third time was a charm as the deal was finalized on a Friday with delivery the following Tuesday. Throughout the process AJ remained patient and professional. Over the same period I visited the dealership numerous times, seemingly always on AJ's day off - No problem as Jeff seamlessly took charge. When day of delivery finally came I was once again pressed for time. The University team professionally accommodated as AJ helped familiarize my wife with her new Volvo while Greg and I finalized the transaction paperwork. Here again no last minute sales antics, just efficiency and professionalism. Next year I hope to replace my X5 but unfortunately for BMW University Volvo is likely to be my first and last stop. More
Excellent Customer Care A.J. made me feel like his only customer. Super knowledgeable, friendly, and no pressure. University Volvo has been our choice for car buying for the A.J. made me feel like his only customer. Super knowledgeable, friendly, and no pressure. University Volvo has been our choice for car buying for the last 10 years. They’ve earned our trust, respect, and our repeat business. Special thanks A.J. for coming over on your VACATION day to finalize the deal. You just don't get that kind of commitment anywhere else in Charlotte. Cheers! Chris Jones...proud owner of a new 2015.5 S60. More
Great customer experience!!! Thank you for helping me find the exact car I was looking for. AJ was super helpful and laid back! They even delivered the car to my job! Thank you for helping me find the exact car I was looking for. AJ was super helpful and laid back! They even delivered the car to my job! More
Willingly drove 3.5 hours just to buy from AJ I moved out of Charlotte. So when it came time to get a new Volvo it meant driving 3.5 hours to do so. That decision was a no-brainer. Working with AJ I moved out of Charlotte. So when it came time to get a new Volvo it meant driving 3.5 hours to do so. That decision was a no-brainer. Working with AJ and his finance team is so easy. I trust after multiple comparisons that this was the best deal and the best customer service. Highly recommend! More
AJ is the absolute BEST! Being in sales myself, you learn to read ones personality. I throughly enjoyed AJ's laid back, yet informative style. He was always quick to answer an Being in sales myself, you learn to read ones personality. I throughly enjoyed AJ's laid back, yet informative style. He was always quick to answer any questions, and made my new purchase a breeze. I buy a new car every couple of years and no one I've worked with in the past handled the transaction quite like AJ and University Volvo. I look forward to doing more business here for many years to come! More
From Rocky Mount to Charlotte.. I've been looking for a nice used S80 for quite some time & had put in the word with the dealership closer to me (where I had purchased previously) to I've been looking for a nice used S80 for quite some time & had put in the word with the dealership closer to me (where I had purchased previously) to help me find one to no avail. After numerous online searches of dealerships in NC & VA, I found the car that seemed perfect for me at University. AJ Varrichione was top-notch in all of my online communications with him about the car...always very courteous, prompt & well spoken. We made the drive over to Charlotte not knowing for certain that we were going to make the purchase, but upon arrival the deal was shortly sealed. AJ was right on top of getting everything handled for me...even with our last minute decision to trade. Jeff Goodman was just as pleasant to deal with, handling the paperwork in the absence of the regular finance guy. Charlotte was quite a ways to drive (there & back) in one day, but everything was handled so seamlessly, we left very pleased with a great car & a very fair deal! More
Always a great buying experience! This is the second XC70 I've purchased from University Volvo and I'll definitely be back. We have a local dealer in Asheville and I tried to work wit This is the second XC70 I've purchased from University Volvo and I'll definitely be back. We have a local dealer in Asheville and I tried to work with them with no success. In fact, the salesman took my info and never even called me back. I emailed A.J. Varrichione at University Volvo with a list of what I wanted and he found a vehicle that met my needs that same day. We made the deal and I picked up the car last week. I couldn't be happier with my car and with my sales rep at University Volvo (A. J. Varrichione). If you are looking for a Volvo start at University Volvo, they're the best! More
I drove to NC to purchase my car from University Volvo I recently purchased my second Volvo from University Volvo, and as always, it was a great experience. I recently relocated from Charlotte, NC to Jacks I recently purchased my second Volvo from University Volvo, and as always, it was a great experience. I recently relocated from Charlotte, NC to Jacksonville, FL for a job that requires a 1.5 hour commute, one way. After a month of driving my XC60 back and forth from Jacksonville to Daytona, I knew it was time to trade it in for something more fuel efficient. While Jacksonville has a Volvo dealership, I chose to buy from University Volvo based on my past experience. I found the car I wanted on the University Volvo website, contacted their sales department via email, and received a prompt reply from one of their sales associates, AJ Varrichione. If you can imagine, buying a new car over the phone can be a nerve-wracking experience... AJ was very helpful in answering all of my questions (I think I called him every day for a week) and working with my local credit union who was not too thrilled with me purchasing a car out of state. He is also the same sales person who sold me my previous car, the XC60, so I have built a relationship and level of trust with him over the years. When it came time to drive to North Carolina to pick up the car, the process was quick and easy, out the door in less than two hours. I would highly recommend University Volvo to anyone looking to purchase a new car. And more so, would recommend a Volvo to anyone that has never driven or owned one. More
Never buy a car anywhere else! Every experience I have had with this dealership, since I first drove my Volvo off the lot, has been amazing. They are knowledgeable, friendly, helpf Every experience I have had with this dealership, since I first drove my Volvo off the lot, has been amazing. They are knowledgeable, friendly, helpful, and for people such as myself that doesn't not have what is termed "spare time"....they expedite your service amazingly quick. It is the continued "after the sale" experiences that has solidified my loyalty to them. More
Perfect, as Usual! As always, service staff greets me pleasantly by name, makes sure I'm comfortable and gives excellent service with sound advice. Thank you, one and a As always, service staff greets me pleasantly by name, makes sure I'm comfortable and gives excellent service with sound advice. Thank you, one and all! More