University Volvo

Always a great buying experience! This is the second XC70 I've purchased from University Volvo and I'll definitely be back. We have a local dealer in Asheville and I tried to work wit This is the second XC70 I've purchased from University Volvo and I'll definitely be back. We have a local dealer in Asheville and I tried to work with them with no success. In fact, the salesman took my info and never even called me back. I emailed A.J. Varrichione at University Volvo with a list of what I wanted and he found a vehicle that met my needs that same day. We made the deal and I picked up the car last week. I couldn't be happier with my car and with my sales rep at University Volvo (A. J. Varrichione). If you are looking for a Volvo start at University Volvo, they're the best! More

I drove to NC to purchase my car from University Volvo I recently purchased my second Volvo from University Volvo, and as always, it was a great experience. I recently relocated from Charlotte, NC to Jacks I recently purchased my second Volvo from University Volvo, and as always, it was a great experience. I recently relocated from Charlotte, NC to Jacksonville, FL for a job that requires a 1.5 hour commute, one way. After a month of driving my XC60 back and forth from Jacksonville to Daytona, I knew it was time to trade it in for something more fuel efficient. While Jacksonville has a Volvo dealership, I chose to buy from University Volvo based on my past experience. I found the car I wanted on the University Volvo website, contacted their sales department via email, and received a prompt reply from one of their sales associates, AJ Varrichione. If you can imagine, buying a new car over the phone can be a nerve-wracking experience... AJ was very helpful in answering all of my questions (I think I called him every day for a week) and working with my local credit union who was not too thrilled with me purchasing a car out of state. He is also the same sales person who sold me my previous car, the XC60, so I have built a relationship and level of trust with him over the years. When it came time to drive to North Carolina to pick up the car, the process was quick and easy, out the door in less than two hours. I would highly recommend University Volvo to anyone looking to purchase a new car. And more so, would recommend a Volvo to anyone that has never driven or owned one. More

Never buy a car anywhere else! Every experience I have had with this dealership, since I first drove my Volvo off the lot, has been amazing. They are knowledgeable, friendly, helpf Every experience I have had with this dealership, since I first drove my Volvo off the lot, has been amazing. They are knowledgeable, friendly, helpful, and for people such as myself that doesn't not have what is termed "spare time"....they expedite your service amazingly quick. It is the continued "after the sale" experiences that has solidified my loyalty to them. More

Perfect, as Usual! As always, service staff greets me pleasantly by name, makes sure I'm comfortable and gives excellent service with sound advice. Thank you, one and a As always, service staff greets me pleasantly by name, makes sure I'm comfortable and gives excellent service with sound advice. Thank you, one and all! More

Great No-Pressure Experience I had no idea what make of car I wanted when I went to University Volvo. I knew I wanted to test drive the S60 so I stopped in on a Saturday afternoon I had no idea what make of car I wanted when I went to University Volvo. I knew I wanted to test drive the S60 so I stopped in on a Saturday afternoon. I was warmly welcomed by Bob Kennedy. He made me feel right at home at the dealership. He never once pressured me. It was still early in the process, so I went off to other dealerships and test drove several other cars. I had my choice narrowed down to 2. Still Bob never pressured me. He was always quick to answer my emails (my communication preference). When it came down to it, Bob just was a much easier and better person to work with than the representatives from the other dealerships. More

Service review This was our second visit to your company since moving to North Carolina and we couldn't be more pleased with the service, the employees or the facili This was our second visit to your company since moving to North Carolina and we couldn't be more pleased with the service, the employees or the facility. More

Outstanding Service We had a battery failure the morning we were leaving for a long distance trip. University Volvo told me to bring it right in and they would take care We had a battery failure the morning we were leaving for a long distance trip. University Volvo told me to bring it right in and they would take care of the problem. They did exactly that and had us on the road in around and hour. The service, response and care was exceptional! It is great to have support like this. Greg and Tonya were phenomenal! Thanks to the University Volvo team for taking care of us. Robert Young More

Excellent Experience! When I began my search for my new 2015.5 S60, I contacted 6 dealerships in about a 2-hour drive from my home in SC. AJ Varrichione at University Volvo When I began my search for my new 2015.5 S60, I contacted 6 dealerships in about a 2-hour drive from my home in SC. AJ Varrichione at University Volvo was quick to respond and provide me the details that I needed to make my choice. He was willing to communicate by email (my preference) when others were telling me to call them. He and I had daily communication during the week that it took for me to make my decision. He would even email me during his non-work hours - just to keep the communication flowing and answer yet another question from me. When I got to the dealership, his top notch customer service continued as he talked me through every aspect of my new car. Greg Cole, the finance manager, was also quite helpful. Both gentlemen made this process a pleasurable experience. More

Great Service Great Service, No pressure to purchase the car, got me a better loan than I had. When I needed some work done unexpectedly gave me a loaner Great Service, No pressure to purchase the car, got me a better loan than I had. When I needed some work done unexpectedly gave me a loaner More

2008 XC70 75,000 service Excellent service from drop off to pick up. Art kept me informed on all stages of repair and the cost. Because a part needed to be ordered, the car wo Excellent service from drop off to pick up. Art kept me informed on all stages of repair and the cost. Because a part needed to be ordered, the car would not be ready when promised. This was the big 75.000 mile service , and several things showed up that needed repair and parts were not in stock. Rather than drive back to the dealership to find the car not ready, Art called early to say keep the loaner another day. I was then advised "we will call you when ready". He then said " I would like to make sure the repairs are done right and not rushed." I would say that is Excellent Customer Service. Thank you Arthur Mills. Also Greg in service who set up my service did every thing possible to make sure the day and time met my schedule and convenience, not University Volvo's. Again thank you for Excellent Service. Dennis Y. King More