Unlimited Motors Westfield

I’d give zero stars if I could. My wife and I bought a 2024 BMW X7 that the dealership had just taken in. When they brought it out, it was dirty, the front wheel had curb damage, My wife and I bought a 2024 BMW X7 that the dealership had just taken in. When they brought it out, it was dirty, the front wheel had curb damage, and the front bumper was dented. We also asked about the tires and brakes, and our salesperson told us they had plenty of life left. My wife loved the car, so we left a deposit. We agreed to come back the next weekend after they’d fixed the wheel and bumper and had the car fully detailed for delivery. When we came back, the wheel and bumper had been fixed, but the car was still very dirty. We told them we weren’t happy about it. We’d driven more than an hour, though, so we didn’t want to wait around while they cleaned it. We just had the car serviced at our local BMW dealer, and they told us the tires and brakes both need to be replaced, even though we’d been told they were fine. This experience reminded me why car dealers have a bad reputation. I’d steer clear. Customer experience doesn’t seem to be a priority here. More

★★★★★ Exceptional Experience with Unlimited Motors! I had an outstanding experience purchasing my vehicle from Unlimited Motors in Indiana! From start to finish, Karim was incredibly knowledgeabl I had an outstanding experience purchasing my vehicle from Unlimited Motors in Indiana! From start to finish, Karim was incredibly knowledgeable, professional, and informative. He took the time to explain each step of the process, answered my questions thoroughly, and made sure I felt comfortable and confident throughout the purchase. Mufasta in finance was equally wonderful to work with. He was helpful, transparent, and made the financing process easy to navigate. What impressed me most was that, after just a few interactions, both Karim and Mufasta felt less like salespeople and more like trusted advisors who genuinely had my best interests at heart. That level of trust is not something you encounter every day, especially when making a significant purchase. Buying a vehicle from out of state could have been stressful, but their professionalism, responsiveness, and personal attention made the entire experience a pleasure. I couldn’t be happier with the service I received and would enthusiastically recommend Unlimited Motors, Karim, and Mufasta to anyone looking for a great car-buying experience! More

I had a great experience purchasing my 2021 Ford Mustang Mach-E from this dealership. From the beginning, Austin Shutt was extremely helpful, professional, and easy to work with. He made the entire process Mach-E from this dealership. From the beginning, Austin Shutt was extremely helpful, professional, and easy to work with. He made the entire process smooth and stress-free without ever making me feel pressured. I’m very happy with my Mach-E and with the overall experience. If you’re looking for a vehicle, I would definitely recommend asking for Austin Shutt. Great salesman and great experience! More

WE worked wih Salesman Kevin Pearson and Brice Niccum. I inquired about my vehicle of interest genericallly, Kevin got right back to me on availability I mean in minutes of me inquiring online. I must al I inquired about my vehicle of interest genericallly, Kevin got right back to me on availability I mean in minutes of me inquiring online. I must also say, I did not even to beg for a video to show me the condition of the car He just did it . He said thee car was perfect,....,cant tell you how many times I have been told that before.We drove 2 hrs to get a look aftera small deposit. Drove it and bought it in perfect condition as stated. He is extremely knowlegable and Consumer friendly. Brice did the paperwork helps my wife with the features and specs.... no Sale pressures either just very informative aboutall warranties...Both know their stuff and are extremely friendly and laid back .Great guys ...We found new home. Like Friends when We left. Todd E Funk OD,FAAO and Barb Funk BSN Rn More

I purchased a 2017 mustang from them. I live out of state and had planned to purchase the car and then drive it the 7 hours home. The sales people were very helpful and kept in contact th I live out of state and had planned to purchase the car and then drive it the 7 hours home. The sales people were very helpful and kept in contact throughout the deal, if it hadn't been for them id be trying to leave 0 stars. My first bad experience. I received a call the day before I left to pick the car up to tell me that they forgot to mention that there was a TPMS sensor fault. This wasn't a huge deal, it wasn't going to stop me from buying the car, sometimes things just happen. The day of pickup, I arrived at the dealership and the car wouldn't start. The had to have someone from the shops come out and get the car started. While he worked on it I was taken back into the dealership to do paperwork. (this should have been red flag number one but I was from out of state and had already committed myself to the purchase because I needed a way back home). After a little while, I was told the car was good and it was ready to go. I finished the paperwork and got ready to leave the dealership. The next fault speaks more about the dealership than the vehicle. I hopped into the car to drive away and the gas tank was empty. the miles till empty indicator said 12 miles till empty, so less than half of a gallon of gas in the vehicle. It was also already chiming at me to tell me that an it was due for an oil change. The dealership didn't even bother to take 20 minutes to change the oil in the vehicle or drive it across the parking lot to the gas station just off of the lot!!!! Despite the initial SNAFU the car drove fine. I filled the car up with gas at the station just outside of their car lot and made the first 4 hours of my trip home without a problem. Then I had to stop for gas again. I shut the car off to fill up and it wouldn't start back up. I went into the gas station to see if they had a service team that could jump start the car. When they came out to jump the car we popped the hood and there was a horrible sulfur smell. The battery was so bad that it was boiling off and the battery acid was actually leaking out of it. I had the shop at the gas station test that battery and it was completely dead, wouldn't hold a charge at all and needed to be changed ASAP but it was already after hours anywhere and getting a new battery wasn't an option. Thankfully the alternator worked fine enough to jump the car and finish driving the remaining 3 hours home. I just couldn't shut the car off again. Before leaving the gas station I messaged the dealership, the reply I got from the dealership was "its going to need a new battery it sounds like" After getting the car home I pulled the old battery out hoping to just replace it and be fine. The battery was actually leaking acid from a crack in the case. The car is now sitting with a neutralizing agent on the leaked acid. Hopefully the mess is contained to just the battery box and isn't out on any other components. These are the kind of shady dealings that come with facebook marketplace deals not a dealership!!!! I expect more from a business!!! At least some manner of vehicle inspections or prep work before a customer picks up a car. Maybe their new cars are fine but I would steer clear of Unlimited Motors if you are looking for a used vehicle. From my experience, they don't care about their used cars. They wash them and slap a for sale sign on it and hope it disappears before anything serious goes wrong on their lot! The lack of inspections and professional accountability put me in a dangerous position. I was sold a car that mechanically didn't even reliably make it 4 hours down the road! More

Ahmad was courteous and professional. He answered all my questions and destroyed the stereotype that buying a car is a horrible experience. My compliments to him, and the dealership. He answered all my questions and destroyed the stereotype that buying a car is a horrible experience. My compliments to him, and the dealership. More

I would definitely recommend Unlimited Motors in Westfield. Gavin did a great job providing information on the car and was an awesome communicator. He made the experience very enjoyable. It was a re Westfield. Gavin did a great job providing information on the car and was an awesome communicator. He made the experience very enjoyable. It was a real pleasure working with Gavin and David, the Finance Manager. More

After 4 days looking for a car, I wish I came to unlimited motors day 1. They were understanding, fast, efficient, affordable, and have probably whatever you want on the lot. unlimited motors day 1. They were understanding, fast, efficient, affordable, and have probably whatever you want on the lot. More

All the employees are very friendly. I had a good experience buying my truck from Julian. I had a good experience buying my truck from Julian. More

The staff was kind and courteous. Very accommodating with us traveling from out of town to purchase. Very accommodating with us traveling from out of town to purchase. More