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Unlimited Motors

2.9

10 Lifetime Reviews

9700 Hague Rd, Indianapolis, Indiana 46256
Call (317) 578-2222

Latest Reviews

April 19, 2019

"Awful, Belittling Experience"

- Bulldog47

Where do I even begin? This was a truly awful experience. Upon my fiancé and I sitting down loan in hand, I was interrogated about my interest rate by Tim the finance guy. He said “It’s sad our financing department can’t give you a better rate than the bank.” It’s none of his business what my interest rate was. He acted ticked off I wasn’t financing through him. I asked if the 8.5 gallon fuel tank would be filled, since I was spending more money than I had ever seen on this vehicle, to which he replied “it’ll have enough for you to drive out of here.” When I requested a full tank of gas again, became hostile insisting I need to talk to the salesman about that, and that he “sends $40000 cars out the door with a quarter tank of fuel.” He then sent us out of the room to call his general manager. He called us back, didn’t say a word to me, and had someone fill it with gas. I also was under the impression the car would be cleaned out before purchase. When I brought up the dirt on the seats and goop on the cup holders in the car, he said “We aren’t detailing it.” Apparently the GM told him different, but he made it clear I’ll have to come back some other time to have it detailed. The worst part of all was the fact that Tim said “This money you are spending is nothing, I just sold a $40000, that $7500 is nothing.” I have been searching everywhere for this particular car, so I couldn’t buy it anywhere else or I would have. I wanted to walk out so badly. I am appalled by the awful service and will tell everyone I know to stay away from this place.

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Employees Worked With

Tim

December 10, 2018

"Happy Customer!"

- farmer90

Bought a Mazda CX5 a month ago. Love it and loved the service we received. Great people to work with. Casual, no pressure. Paperwork was done quickly.

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Employees Worked With

Not sure of name. Nice young man, studing for masters in business.

March 12, 2018

"Pros and Cons"

- baye123

The trade-in went great, the paper work and financing went great, the price was great, everything else made the experience horrible. I purchased the truck late December 2017. I just received the application for the title in the Mail 3/9/2018. Now I have to pay late fees to register the truck along with letters from the lender pressing me to meet registration deadlines. I did not receive a 2nd key for the truck in which I was told I would. I was not able to get the keyless door code password. I was told I'd have to go to the dealership for that, no floor mats. I can understand not having those things on a truck over 100K miles, however this truck only had 40K miles on it. Selling the truck seemed to be the only thing that mattered, not working with the customer to make sure they are satisfied.

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Employees Worked With

Tim Smith

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Unlimited Motors, Indianapolis, IN, 46256