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Upper Marlboro Ford

Upper Marlboro, MD

4.8
106 Reviews

5701 Crain Highway

Upper Marlboro, MD

20772

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Showing 106 reviews

October 21, 2023

Haven’t had vehicle a week and having problems. And the salesman acts like it’s my fault if don’t get repaired will be returning vehicle More

by Anthonybutler411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian
August 19, 2023

Fast response and reasonable price. Knowledge and professional salespeople. Easy and fast closing. Highly recommended for any one wanting a new Ford. More

by Tony Zh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronald Murray , Shelly Wagstaff
July 16, 2023

The salesman and sales Manger wad excellent to deal with and did what they told me they were going to do. More

by brosiuscorrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lani, Rob, Shelly
June 11, 2023

Second vehicle I bought from here Brian made the experience so easy and not nerve racking, he wasn’t pushy and just let it flow ! I would recommend Brian to anyone ! Upper Marlboro Ford is a nice ex More

by Jordanmmckissic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
June 02, 2023

Everyone was very courteous, professional and helpful! I never felt any pressure to make a purchase. My two younger children were there with my wife and I, and the staff was very good with them as well. More

by kknopik02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd, Gesel
May 22, 2023

Everyone was so helpful and very professional, caring, and answered all of my questions throughly. I was VERY impressed with the service I received when purchasing my vehicle. I will definitely recommend More

by kld7696
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian, Robert, Shelly, Brianna
March 16, 2023

Professional friendly service. Everything went very smooth. Love the truck so far. Highly recommend this Dealer. More

by Kmarvel63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damon and Shelly
Mar 20, 2023 -

Upper Marlboro Ford responded

Hi, We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 17, 2022

Flawless customer engagement every time I come to Upper Marlboro Ford. They understand how to speak to a customer, regardless of whether it is a new customer or an old customer. More

by One Mind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Alexander, Shelly Samuel, and Vernell Johnson
Nov 09, 2022 -

Upper Marlboro Ford responded

One Mind, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 25, 2022

I handled the entire purchase remote as I live 2. 5 hours away. Gesel and Bri were amazing and available to answer all my questions. Drove 2.5 hours, handed over keys to my trade in and drove out in m More

by Shawn M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gesel, Bri
July 12, 2022

they were very helpful in every way very kind and very good at there job and fast to Never ever been treated better More

by mgm20902
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gesel Maldonado Shelly Samuel
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