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Uptown Ford Lincoln - Service Center

Milwaukee, WI

4.6
777 Reviews

777 Reviews of Uptown Ford Lincoln - Service Center

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February 06, 2025

Did a great job, work completed in timely fashion , highly recommend the UpTown service group More

by Brian@WELLERUSA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

February 06, 2025

Hope was very nice to work with, and Scott Krause has been our “go to” person ALWAYS. He is very knowledgeable, and we always knew we could trust him. More

by diskartcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Krause
Feb 15, 2025 -

Uptown Ford Lincoln responded

Thanks for the great comments and the 4-star rating. Is there anything else we can do to improve to 5-stars?

February 04, 2025

Straight forward, good service. They checked everything and gave me a ride to pickup the car More

by Mathewsjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repairs
Feb 15, 2025 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

February 01, 2025

The sales and purchase experiences were wonderful. The staff at Uptown was very helpful, patient and knowledgeable. More

by MEJOANIS
Recommend Dealer
Yes
Employees Worked With
Mark Brosseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to leave us feedback and recognize our staff. We appreciate your business!

February 01, 2025

Technitians are very knowledgeable. It wasn’t easy to diagnose why my MKC wasn’t cranking even when it had a new battery. We had a delay waiting for the part - a battery relay - but onc More

by Pionero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Antwan
Feb 03, 2025 -

Uptown Ford Lincoln responded

Thanks for sharing your experience with us. We appreciate your business!

February 01, 2025

Alston resolved my issues with my rear brakes. Thank you very much Uptown! Great...Great job! More

by anthony8030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alston
Feb 03, 2025 -

Uptown Ford Lincoln responded

Thanks for the great review and recognition of our service department staff.

January 31, 2025

They took great care of us! We resolved all issues and I have purchased my new vehicle from them. They take care of both my vehicles. More

by ANDREASCHWEITZER31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brosseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Uptown Ford Lincoln responded

Thanks for your business, your comments and the 5-star rating!

January 31, 2025

Quick and efficient. Kept me informed re: the process every step of the way. Checked over vital parts and explained what was checked. More

by MORGAN.DWYANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Faraciano
Feb 03, 2025 -

Uptown Ford Lincoln responded

Thank you so much for taking the time to recognize a team member and give us a 5-star rating!

January 31, 2025

Kory and the team have been working tirelessly to fix a lemon bus that we purchased from Ford. Their efforts help build confidence that everything will be fixed in the end. More

by CMATHEWS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Stoffer
Feb 03, 2025 -

Uptown Ford Lincoln responded

Thanks for recognizing Kory. We appreciate your business and the time it took to send in your review!

January 31, 2025

Service was good. I made an appointment but had to come back for my car because they ran out of of parts it was a recall service. I’m unsure of the service as he was n More

by MOCHAKISS007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rauen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Uptown Ford Lincoln responded

We apologize for the inconvenience and appreciate your kind words. We look forward to working with you again!

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