Uptown Ford Lincoln - Service Center

They are always looking out for the best for the customer and making the service experience easy. They communicate well, explain what needs to be done, and follow through on what was promised. The gentlemen and making the service experience easy. They communicate well, explain what needs to be done, and follow through on what was promised. The gentlemen that picked up and dropped off my car were excellent. More

very responsive & helpful. Answered all my questions waiting on a return call to schedule service. Answered all my questions waiting on a return call to schedule service. More

This team is always wonderful to work with. Prompt and thorough. Love the car pick up. Prompt and thorough. Love the car pick up. More

Car broke down 3 hours after purchase. Uptown paid for the tow and covered the repair Uptown paid for the tow and covered the repair More

Always outstanding service. Always outstanding treatment. Always outstanding facility. I can’t think of anything else Always outstanding treatment. Always outstanding facility. I can’t think of anything else More

Gracias por todo. Me gustó el servicio que yo recibí. Gracias. Gracias. Gracias. Hasta vemos otro día. Me gustó el servicio que yo recibí. Gracias. Gracias. Gracias. Hasta vemos otro día. More

We appreciate the service department’s honesty in our vehicle repairs. We have bought two vehicles from Uptown and enjoyed working and talking with John Pentler. vehicle repairs. We have bought two vehicles from Uptown and enjoyed working and talking with John Pentler. More

They were timely. Did an analysis to determine what the problem might be. Service manager was very knowledgeable and responsive. Did an analysis to determine what the problem might be. Service manager was very knowledgeable and responsive. More

My experience with the body shop was not positive. They made empty promises of having my car's paint job finishe, it took from May 26-August 20. When the body shop called me to pick up the car, the pa They made empty promises of having my car's paint job finishe, it took from May 26-August 20. When the body shop called me to pick up the car, the paint job was not completed in a satisfactory manner and I had to return the car several times. There were blemishes on the car, that an untrained eye couls see. More