Urse Honda
Bridgeport, WV
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3rd new car purchase. Plan to go back. We have bought a 2009 odyssey, a 2014 crv, and just traded our 2009 odyssey for a 2015. Mike was the salesman on our 2009 odyssey, and craig was the We have bought a 2009 odyssey, a 2014 crv, and just traded our 2009 odyssey for a 2015. Mike was the salesman on our 2009 odyssey, and craig was the salesman for the CRV and the second Odyssey. Both guys are top notch and great to deal with. Mike knows me by name even if he catches me out of the corner of his eye as im fpdriving by after a service appt. Craig was very patient with us and our kiddos as we completed the paperwork etc. we will be back. Sherry in the service department is also fantastic. More
Easy and Great. They try their best to work with the customer and do whatever they need done. In the end it is definitely worth it to come to Urse Honda! They try their best to work with the customer and do whatever they need done. In the end it is definitely worth it to come to Urse Honda! More
Awesome customer service!! Urse Honda has been great. I called this morning and I am driving home in my new car! Great customer service. Everyone here is very nice! Urse Honda has been great. I called this morning and I am driving home in my new car! Great customer service. Everyone here is very nice! More
Relaxed and comfortable Our salesperson spent quite a while with me and then time with my husband and I answering questions. Great. Patient. Everyone in the showroom was fri Our salesperson spent quite a while with me and then time with my husband and I answering questions. Great. Patient. Everyone in the showroom was friendly. Small hiccup with financing - forms printed incorrectly and had to return to resign them. More
BUY WITH EASE Buying a new car is an extremely stressful time, but Rebecca and Joe helped make it much easier. We were met with friendly smiles and were never pres Buying a new car is an extremely stressful time, but Rebecca and Joe helped make it much easier. We were met with friendly smiles and were never pressured. We test drove two vehicles and spent time talking about the features of the Honda Odyssey. We chose a new 2015 Honda Odyssey and are extremely satisfied with our decision. With so much computer technology in this vehicle we were afraid that we would get it home and be lost, but our dealer has offered to help us at any time as we learn the ins and outs of the van. What more could you ask for? This was a "buy with ease purchase" and we appreciate the service. I would recommend this dealership to my friends. More
Painless purchase of 2015 Pilot Very knowledgeable and honest. Took the time to layout all my options and helped me figure out the best scenerio for my needs and budget. Never felt p Very knowledgeable and honest. Took the time to layout all my options and helped me figure out the best scenerio for my needs and budget. Never felt pressured at anytime. This is my second pilot I have purchased from Urse and have had very positive experiences both times. The service department is fabulous and probably the reason I keep coming back to Urse for my vehicles. I think it says something about an establishment when they treat you just as good when you are having your car serviced as what they do when you are there to purchase a vehicle. More
Fantastic Customer Service and Best Buying Experience! After reading many dealer reviews online, I decided to drive half an hour out of town to give this Dealer a shot. When we pulled up we were met with After reading many dealer reviews online, I decided to drive half an hour out of town to give this Dealer a shot. When we pulled up we were met with a smile, and were directed towards the car we were interested in. I mentioned that I wanted to test drive the vehicle to see the feel of the Honda CVT. I picked out the car I wanted to test drive and was given the key! Not having a sales person in the back seat trying to explain features and distracting me from my real purpose of testing driving was amazing. I felt like I could drive it like I would my own car, and actually experience the vehicle as if I owned it! Once I decided on the vehicle and color, the negotiating process was a breeze! Their no pressure sales tactic is one that many other dealers would benefit to include in their sales process. Curtis was so kind and worked on getting the "deal" we wanted. After the sale the employees were friendly, unlike other dealers that just shoo you away after they have made their sale. I will forever be a Urse Honda Customer! More
Used Car Sale Ray Harris was the BEST car salesman in all my many years of buying cars. He was very helpful in finding the right car for me, price wise and use. He Ray Harris was the BEST car salesman in all my many years of buying cars. He was very helpful in finding the right car for me, price wise and use. He was not pushy at all and let me take my time to decide. He is a very nice man. More
Excellent dealer service! We have purchased our third vehicle from Urse Honda. We love our Hondas and our Urse Honda dealer. They have always gone above and beyond to meet ou We have purchased our third vehicle from Urse Honda. We love our Hondas and our Urse Honda dealer. They have always gone above and beyond to meet our needs. More
Great experience I have leased 3 CRVs through Urse and will be back again! Wayne was very knowledgeable and concerned that I get the one I really wanted (really wanted I have leased 3 CRVs through Urse and will be back again! Wayne was very knowledgeable and concerned that I get the one I really wanted (really wanted the Mountain Air metallic in an EX-L, so he made sure to get one in for me quickly). Went above and beyond. Even called me a couple weeks later to be sure that I liked my car and if I had any questions. Great customer service! Mike D is always super friendly too and knows his stuff when it comes to the leasing details as well. More