VINS DC

Louis was great to work with! He was not only friendly and helpful but also ensured that their financing team worked to get me numbers I was comfortable with. Unlike other dealers He was not only friendly and helpful but also ensured that their financing team worked to get me numbers I was comfortable with. Unlike other dealerships I worked with, their financing team didn’t run my credit multiple times.. Highly recommended! More

Great service and staff. Paperwork done in minutes. Good car selections. Ask for Louis. He gives an extra. Paperwork done in minutes. Good car selections. Ask for Louis. He gives an extra. More

I definitely recommend this dealership. I hadn’t purchased a car in a few years and Louis and Jimmy were great in helping me throughout the entire process. I appreciate their patience, know I hadn’t purchased a car in a few years and Louis and Jimmy were great in helping me throughout the entire process. I appreciate their patience, knowledge, and support. Super personable individuals who went above and beyond to make sure I found the right vehicle for my needs. Would gladly do business here again. More

My contact at VINS DC was David and he was professional and courteous. I did not buy from VINS DC because I wasn't in the market for a vehicle with a buy-back title. He did try to make the case that over t and courteous. I did not buy from VINS DC because I wasn't in the market for a vehicle with a buy-back title. He did try to make the case that over time, the diminished value today would be lessened over time but my own research looking at vehicles with buy back titles shows the loss is simply carried down with the expected depreciation, so it keeps further reducing the value of those cars. More

Great high quality vehicles and easy purchase experience. The prices are comparably the lowest you will find within atleast a 200 mile….WE CHECKED. The sales team is very patient and attentive even after we The prices are comparably the lowest you will find within atleast a 200 mile….WE CHECKED. The sales team is very patient and attentive even after we came home with the vehicle More

Dealer promised to fix a known issue with the radio. After giving me the runaround and having me drive to Manassas 3 times (an hour each way), and keeping my car for a week and a few days, they did not After giving me the runaround and having me drive to Manassas 3 times (an hour each way), and keeping my car for a week and a few days, they did not fix the issue they promised to fix. BMW dealer diagnosed the issue and it will cost over $3200 to fix. This problem impacts other features of the car as well. Broken promise, don't trust what they tell you. Get it in writing or they will blow you off and screw you over. More

Excellent experience. Louis is the BOMB. I purchased a car, and traded a car, and never visited the shop. All done on-line to my complete satisfaction. Louis is the BOMB. I purchased a car, and traded a car, and never visited the shop. All done on-line to my complete satisfaction. More

Couldn't get a deal done, but they were fast and efficient to work through everything to try to make it happen. efficient to work through everything to try to make it happen. More

Purchased the car, pulled off the lot and realized the low tire pressure light was on. Had to find a station to put air in when I got home. When signing paperwork for the car I asked if it had two key car low tire pressure light was on. Had to find a station to put air in when I got home. When signing paperwork for the car I asked if it had two key cards. The sales manager said that Tesla only gives one key card for the new cars so they only had one to give me. Further research shows all new Tesla cars are sold with two key cards. Interpret that statement as you wish. I purchased 2 cards from Tesla for $35.00. The front license plate holder that they installed is loose. Two screws were put on top of the bracket none on the bottom needless to say the bracket flops around. I’ll have to add a screw or two to the bottom of the bracket. Going away for a period of time trying to get a status on my plates. Left texts to the sales person David asking for the status and if I could have them expedited I would’ve paid for the extra cost. I haven’t heard back from David as of yet. Took the car for inspection the license plate light was not lit I had to get that repaired. Cable issue not bulbs. I don’t understand how it could’ve passed Virginia inspection prior to them selling it to me when license plate lights are part of the inspection. Bottom line is, Not at all satisfied with the Integrity of the dealership and quality of the customer service. As for the car love the car works great. More

Excellent experience Worked with Zach and he was very professional and helpful. No high pressure sales for the car or the extended warranty which I declined. Very happy wi Worked with Zach and he was very professional and helpful. No high pressure sales for the car or the extended warranty which I declined. Very happy with the purchase More