VIP Honda

Friendly helpful service Brought my 06 Ridgeline in for the air bag recall and decided to have some needed maintenance at 93,000 miles done at the same time. Brakes, oil chan Brought my 06 Ridgeline in for the air bag recall and decided to have some needed maintenance at 93,000 miles done at the same time. Brakes, oil change , transmission service, as well as the timing belt and water pump replacement. Gwen arranged for a courtesy car which came in handy as the work could not be completed in one day, and further inspection found broken compliance bushings which needed attention, as well as spark plug replacement . I notice the difference in the vehicle since the service and am very pleased with the results and service. THANK YOU. More

Either completely incompetent or outright cheats My Honda Odyssey had been making a funny whinny sound and not generating sufficient power while starting from standstill. After tolerating it for a fe My Honda Odyssey had been making a funny whinny sound and not generating sufficient power while starting from standstill. After tolerating it for a few days, I took it to the dealership. They told me that they would charge me a $100+ fee for running diagnostics and will adjust it against the actual repairs (if I chose to get it fixed with them), Since this seemed to be the SOP, I agreed to it and asked them to proceed with the diagnostic. The person from the dealership called me in the afternoon (I unfortunately did not catch his name over the phone) and said that my transmission was slipping and the only way to fix it was to replace the transmission and the charge would be $5200. Of course, I don't have that kind of loose cash lying around and told him that I would live with it as long as it lasted. A couple of days later, while discussing this with a friend of mine, I was given the contact of another garage which specializes in Japanese cars and asked me to get a second opinion. Thanks to him, I took my car over to him and within the test ride, he was able to pinpoint the problem to a leak in the exhaust system causing the noise and the loss of power. The transmission, he guaranteed was running perfectly. Upon further look, he found a hairline crack in the exhaust pipe. He replaced the small portion of the pipe for a mere $200 (labor included) and the van is now running beautifully. My entire faith in this dealership is completely shot and I will never ever go back to them again. I figured that I am nobody special and they must be doing this to many other gullible clients and I need to tell them my story. More

Thank You Richard Freeman you have a great worker on your VIP Honda dealership team...Richard was awesome and a big help..I left as a very happy customer...I wish you guys the you have a great worker on your VIP Honda dealership team...Richard was awesome and a big help..I left as a very happy customer...I wish you guys the best! More

Great place to buy a car had researched this dealship and the Honda Odesseys Mr Freeman was the best. So glad I made the trip down place to buy a car had researched this dealship and the Honda Odesseys Mr Freeman was the best. So glad I made the trip down More

Very few sales reps are good there! If you are going to VIP Honda, then make sure you talk to Gilbert in Sales. I bought my new Honda Odyssey 2015 EX-L on Oct 2014 and got the best deal If you are going to VIP Honda, then make sure you talk to Gilbert in Sales. I bought my new Honda Odyssey 2015 EX-L on Oct 2014 and got the best deal from VIP Honda. I had done a lot of research on pricing and Gilbert made sure to match the price (to the extent possible) to other dealers in NJ. I happened to talk to other guys in VIP dealership (before I met Gilbert) for sales quote but not all are pleasant and helpful. It looks like they are forced to do sales job. I felt that I had more knowledge of Honda sales and promotions then these people. More

Bad Sales Phone Call Got a call and it wasn't a pleasant one, personally found the person to be rude on the other end and even mentioned that to the person. Had plans to Got a call and it wasn't a pleasant one, personally found the person to be rude on the other end and even mentioned that to the person. Had plans to stop by at the dealership but I can certainly take my business elsewhere. Not a reflection on the entire dealership but certainly not a way to win customers. More

low quality cars, low quality customer service I've been warned about this dealership but decided to check them out for myself. I took a look at few of their cars for sale because the "internet" pr I've been warned about this dealership but decided to check them out for myself. I took a look at few of their cars for sale because the "internet" price was attractive-found out why as clearly the cars were either rentals or abused and in very poor shape aside from their heavy wax job and tire shine - after working at a dealer for years, you get to know some sneaky tactics and this place is all about that as far as their used/certified business. I imagine with all their fees and indifferent sales people, a new car purchase wouldn't be much better. More

Awesome Best salesman, genuine, and I walked away very happy with my purchase. Would recommend to all of my friends to buy their car from Mr. Johnson. Best salesman, genuine, and I walked away very happy with my purchase. Would recommend to all of my friends to buy their car from Mr. Johnson. More

Pleasant Experience Purchasing a New/Used Car I have just purchased my first used car. When first coming to the dealership to purchase/view the vehicle I was a little anxious to buy it due to the I have just purchased my first used car. When first coming to the dealership to purchase/view the vehicle I was a little anxious to buy it due to the amount of miles on the used car-- while also being afraid of being sold a car that will die extremely soon. Yet, Richard helped to ease my mind about the purchase. He sold me on the 2001 Nissan Pathfinder. Helped me see the flaws, but also the good things that can come from having this vehicle. I would definitely come back! More

An All Around Good Experience! Richard Freeman took care of us in everyway. He was patient with our process and very personable too. I will reccomend VIP Honda and Richard to anyo Richard Freeman took care of us in everyway. He was patient with our process and very personable too. I will reccomend VIP Honda and Richard to anyone who is looking for a Nice Used Vehicle. Scott & Janis Dreher More