Vaden Nissan

Bought a 2021 Nissan and dealership is giving push back on repairing physical damage annotated at time of delivery. Really? Also, dealership called to give me an amount for the cashiers check and they la on repairing physical damage annotated at time of delivery. Really? Also, dealership called to give me an amount for the cashiers check and they later increased the price. In my opinion, HONESTY and INTEGRITY appears to be an issue at this particular dealership. I would not buy from them again. More

Dominic Box and his General Manager changed dramatically after the sale and I had complaints. The General manager went so far as to keep my front team license plate in retribution for voicing my concerns wi after the sale and I had complaints. The General manager went so far as to keep my front team license plate in retribution for voicing my concerns with the paint chipped Maxima they delivered. I live 3 hrs away in Atlanta and due to Covid the vehicle was delivered to my location at night (my vehicle is black) so I couldnt get a good look until the next day. More

Wonderful experience trading in my car! I have been a Nissan customer for the past 6 years and would not look elsewhere. Matt Traywick has gone above and beyond for me. He is incredible at what he does. Nissan customer for the past 6 years and would not look elsewhere. Matt Traywick has gone above and beyond for me. He is incredible at what he does. The process was very easy and they have done more than necessary to help answer my questions and concerns. A huge thanks to Matt, Keith, Scott and Pam. I can’t thank them enough! More

DOMINIC BOX IS A BOX OF LIES! HE HE OFFERS ME A $100 GIFTCARD AND FREE GAS TO COME SEE THEM..IN FACT IT WAS $100 WORTH OF ONLINE COUPONS..DOM DOESN'T DO CARS HE DOES SCAMS!!! GIFTCARD AND FREE GAS TO COME SEE THEM..IN FACT IT WAS $100 WORTH OF ONLINE COUPONS..DOM DOESN'T DO CARS HE DOES SCAMS!!! More

Terrible Experience Brought 2019 Kicks with 21k miles in because the engine was overheating for the second time (first time was three months prior where radiator fan, mot Brought 2019 Kicks with 21k miles in because the engine was overheating for the second time (first time was three months prior where radiator fan, motor, and relay were replaced). This was at the start of an east coast road trip. Was told that no codes popped and they were unable to diagnose the issue. They wrote it off as a software glitch and still mentioned that they could charge me for the service fee. I asked about a rental vehicle so that they could keep the car to further diagnose, but they said that I would be charged for the rental in its entirety. Turns out that this issue does not pop any codes anyways, which should have been evident to them from my first service. Was told to stick to highways and avoid stop and go traffic. Waste of my time and ridiculous service for a car that was less than a year old. Follow up: car overheated again five months later. Radiator fan assembly and motor replaced again.... More

Thank you to Meredith Jones for making our Murano purchase such a simple process. All of the Vaden people go out of their way to help. From the phone people, front desk staff, sales and service. We c purchase such a simple process. All of the Vaden people go out of their way to help. From the phone people, front desk staff, sales and service. We could not be more pleased. Thank you, Vaden family! More