Vaden of Beaufort

In and out My rating is based on the service I received. On the way to the airport I hit an object in the road. My tire had a huge hole in it. After road side My rating is based on the service I received. On the way to the airport I hit an object in the road. My tire had a huge hole in it. After road side services arrived and put the temporary tire on; I called Vaden of Beaufort. Their first concern was if I was ok and did they need to send help. After letting them my status, they told me to come on in and they would take care of everything. I was told up front how they set appointment but due to the emergency would work my car in as soon as possible. 1 - They made sure I was ok. 2 - They explained their process and what I could expect. They took care of their commentments to current customers and me. 3- I never felt like I was putting them out; I was treated like a VIP. 4. They care about the customer and it shows; they keep you up to date on what is taking place with your car. Annie has excellent people skills. All the people of Vaden make sure you leave with 100 percent satisfaction. More

Excellent! This was a great car buying experience for us and John made the car buying process so much easier! We loved having him help us! He was so accommodatin This was a great car buying experience for us and John made the car buying process so much easier! We loved having him help us! He was so accommodating and friendly. Thank you! More

Completely satisfied Vadens customer service is great, they listen to why we are there and get it done. Gina even had the truck ready before the estimated time. Vadens customer service is great, they listen to why we are there and get it done. Gina even had the truck ready before the estimated time. More

Great experience My experience with Vaden of Beaufort was great. Everyone was pleasant and prompt from the time I walked in until the time I left. Very friendly and c My experience with Vaden of Beaufort was great. Everyone was pleasant and prompt from the time I walked in until the time I left. Very friendly and courteous More

Fast and friendly Always friendly and work is done in a timely manner. If additional work is recommended they will let you know, but at no time make you feel that "sal Always friendly and work is done in a timely manner. If additional work is recommended they will let you know, but at no time make you feel that "salesman pressure" like some other service centers. Nice waiting area. More

VERY PLEASED. THE SERVICE MANAGER WORKED VERY HARD TO GET THINGS DONE. COMPUTER WAS DOWN SO UPDATE ON AIRBAG WAS NOT ABLE TO BE DONE BUT OTHER SERVICE WAS. VERY HAR THE SERVICE MANAGER WORKED VERY HARD TO GET THINGS DONE. COMPUTER WAS DOWN SO UPDATE ON AIRBAG WAS NOT ABLE TO BE DONE BUT OTHER SERVICE WAS. VERY HARD WORKING SERVICE MANAGERS/ TECHS!!!! More

Easy and hassle free! From the moment you walk in everyone is nice and friendly. Wayne Smith was helpful and kept me at my budget. I love my new Buick Encore. From the moment you walk in everyone is nice and friendly. Wayne Smith was helpful and kept me at my budget. I love my new Buick Encore. More

Typical dealer crooks Had my truck in there 3 times back to back now so far for the same issue. They kept my truck for 10 days the first time. 2nd time was told i could h Had my truck in there 3 times back to back now so far for the same issue. They kept my truck for 10 days the first time. 2nd time was told i could have a loaner to find out they told me they did not have one when I arrived. The second time I picked it up they told me if it acted up again they would have to replace the fuel rail because it was rusting...The fuel rail is not even metal! Just wanted to keep taking my money to swap parts out to cover there incapacitate mechanics. Picking the truck up for the third time this afternoon and they claim it is a coil and want to charge more money. I can buy the part for $50 at the parts store and replace in 20 minutes...and they wanted $375 to change the part or charge me $120 for diagnostics (nothing)...feel like the already had two times so far to diagnose. I hope to never have to go back. More

Excellent service and staff. We are very pleased with our Buick purchase. Josh Magness is an awesome representative for Vaden. He listened to our needs and found the perfect auto We are very pleased with our Buick purchase. Josh Magness is an awesome representative for Vaden. He listened to our needs and found the perfect auto for us. The auto was right, the price was in our budget and the staff are caring. Great experience. More

Vaden took very good care of my vehicle I took my vehicle in a for a oil change and they updated all the recalls and service bulletins for my vehicle. I expected the vehicle to be there all I took my vehicle in a for a oil change and they updated all the recalls and service bulletins for my vehicle. I expected the vehicle to be there all day but everything was completed within 4 hours. I am completely satisfied with my current visit to the service department. More