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Val Ward Cadillac Inc
Fort Myers, FL
1,350 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,350 reviews
March 28, 2018
Maintenance on 2014 SRX4 The dealership was awesome, Melody in service was wonderful and fantastic, she kept me abreast of what was going on with my car. Thee timing and servi The dealership was awesome, Melody in service was wonderful and fantastic, she kept me abreast of what was going on with my car. Thee timing and service was great and would always take my car for excessive work to the dealer. More
by 3108Bayberry
Employees Worked With
Melody - service
March 21, 2018
Jeff and Joel Both are great . They take care of us as family, we feel welcome to the dealer building, gave us a great time frame for our deal. Even via email, ph Both are great . They take care of us as family, we feel welcome to the dealer building, gave us a great time frame for our deal. Even via email, phone, and texting- great communication with us. More
by MiguelSandra
March 19, 2018
Sam is awesome! Very efficient and thorough! I love Cadillacs and I love how I was treated and cared for at Val Ward by Sam my salesperson and Lisa in the finance department. I love Cadillacs and I love how I was treated and cared for at Val Ward by Sam my salesperson and Lisa in the finance department. More
by Kristywhisty
Employees Worked With
Samuel Stahl
March 08, 2018
Top notch operation Employees are friendly, take time to listen and understand your issues. The up to date technology keeps you informed as to the progress of your servi Employees are friendly, take time to listen and understand your issues. The up to date technology keeps you informed as to the progress of your service visit. The premises are spotless and it appears that this operation does not spare any expense in order to be customer focused. More
by Cdn snowbird
Employees Worked With
Jason Grennon
March 07, 2018
BATTERY KEY I went to the dealership having problems with my remote key: With a simple small new battery my remote key stared working without any more problems, I I went to the dealership having problems with my remote key: With a simple small new battery my remote key stared working without any more problems, I was there only 5 minutes!! That's what I call fast service!!! More
by CarWoman
Employees Worked With
JEFF STAHL
March 05, 2018
Exceptional as always. I was charged for service (which I requested) when It involved an after sale part that I was never informed was on the auto when I purchased it. I was charged for service (which I requested) when It involved an after sale part that I was never informed was on the auto when I purchased it. More
by Vera 2213
Employees Worked With
Melody snyder
February 11, 2018
Purchase of used vechile I had my best buying experience. Very happy with my purchase. Jeff miller went out of his way even comming in on his day off to help me. Was very impr I had my best buying experience. Very happy with my purchase. Jeff miller went out of his way even comming in on his day off to help me. Was very impressed. More
by Felix
Employees Worked With
February 04, 2018
verty good good people, good price, that is enough of this. you guys did a fine job. nice show room good selection of cars to choose from, good people, good price, that is enough of this. you guys did a fine job. nice show room good selection of cars to choose from, More
by jimbo#0423
Employees Worked With
Bill Griffith
January 24, 2018
Treat you with Respect Enjoy coffee in waiting room, they finish with in a time frame that’s acceptable , I am happy with your service Do u want me to write war & peace b Enjoy coffee in waiting room, they finish with in a time frame that’s acceptable , I am happy with your service Do u want me to write war & peace book ? More
by Millstone18
Employees Worked With
Manager of sales
January 22, 2018
service Thorough explanation of service to be performed, service completed in a timely manner. Staff friendly to speak to from entering the service area to c Thorough explanation of service to be performed, service completed in a timely manner. Staff friendly to speak to from entering the service area to completion of service. More
by Xt5
Employees Worked With
Melody Snyder
