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Val Ward Cadillac Inc
Fort Myers, FL
1,350 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,350 reviews
September 03, 2026
They did an excellent job and the waiting room was clean and very well stocked. and very well stocked. More
by sanibelover
Verified Customer
September 03, 2026
Jane is 100% The manufacturer is not rated in this rating...The dealership is Great rating...The dealership is Great More
by MURANO4328
September 02, 2026
Great customer service and very accommodating. They had my car painted earlier than expected as well. They had my car painted earlier than expected as well. More
by clh_amh
September 01, 2026
Was confused on the whole electric car program and taking it out of the courtesy fleet. They were every informative and great to deal with it out of the courtesy fleet. They were every informative and great to deal with More
by ROCKSHADY2001
Employees Worked With
Juliano and Jose sales manager
September 01, 2026
Karina was absolutely wonderful and the detail department did a wonderful job! Absolutely love this place. did a wonderful job! Absolutely love this place. More
by TINASTICE
August 31, 2026
My wife and I are very pleased with Val Ward Cadillac. It is the best sales and service experience that we have had in buying and leasing vehicle for many years. Julio Martinez is the best and has been It is the best sales and service experience that we have had in buying and leasing vehicle for many years. Julio Martinez is the best and has been great to work with. He returns all calls and texts quickly and is very helpful to answer any questions. I would also like to recognize Karina for her responsiveness and positive attitude. We also had a flat tire and I appreciate both Karina and Alfonso for their great work to get it repaired in a timely manner. i would also like to recognize the young lady with her help in providing a loaner when our vehicle was in for service. Val Ward and their people are great! Thanks More
by cjyt44
August 31, 2026
Very professional and courteous to the clients. They lookout for their customer, Dave, Christina and Steve(mechanic) are super They lookout for their customer, Dave, Christina and Steve(mechanic) are super More
by bobbilouboy
August 30, 2026
I found the dealership and their personnel to be caring, concerned and very accommodating. I always have a good experience with them!!! concerned and very accommodating. I always have a good experience with them!!! More
by EKIMMIKE1959
August 30, 2026
Service was excellent and on time. My car was returned in record time washed and sparkled. The waiting room was clean and fully stocked with goodies. The staff was polite and knowled My car was returned in record time washed and sparkled. The waiting room was clean and fully stocked with goodies. The staff was polite and knowledgeable. More
by EMMYCALLEA
Employees Worked With
August 29, 2026
Timely, efficient, pleasant experience . Had no issues; car was written up prior to actual appt time, so it turned into a quick turn around. Had no issues; car was written up prior to actual appt time, so it turned into a quick turn around. More
by BHS_7
Employees Worked With
Mike Smith, service advisor
