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Val Ward Cadillac Inc
Fort Myers, FL
1,440 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,440 reviews
November 09, 2026
Excellent experience. Team was very friendly and helpful. Our salesperson JJ was outstanding and took his time explaining every feature on our new vehicle. . Team was very friendly and helpful. Our salesperson JJ was outstanding and took his time explaining every feature on our new vehicle. . More
by GARYSEEDS
Verified CustomerEmployees Worked With
JJ
November 08, 2026
I’m so grateful for my service manager Dave. He makes me feel like he values me as a customer and he’d helped from so many problems small to big, including total brake failure (which is unaccept He makes me feel like he values me as a customer and he’d helped from so many problems small to big, including total brake failure (which is unacceptable). More
by tonyalamia
Employees Worked With
November 07, 2026
Outstanding service. Only dealership we deal with. Can’t beat their professionalism and service. Never disappointed. Only dealership we deal with. Can’t beat their professionalism and service. Never disappointed. More
by CMSERVIS
November 06, 2026
Fast professional service, I feel appreciated, enjoyed the customer waiting area! Thank you for your customer oriented service!! the customer waiting area! Thank you for your customer oriented service!! More
by BLACK118336
Employees Worked With
November 06, 2026
They did a nice job replacing the fuel pump module and letting me know that I needed a larger battery in my car. What was disappointing was that I told them that the tow driver had to disconnect the parki letting me know that I needed a larger battery in my car. What was disappointing was that I told them that the tow driver had to disconnect the parking brakes on the two rear wheels to be able to move my car and put it on the tow truck. When I picked up the car I asked if the parking brakes were reconnected and they said yes. That was a bold-faced lie! Don’t trust what they tell you! More
by jcope1952
November 05, 2026
Service was good and the wait was not too long. Jane is very knowledgeable and qualified. Jane is very knowledgeable and qualified. More
by SBOVETT
Employees Worked With
November 05, 2026
Outstanding service and the team there is amazing, so nice!! In and out so fast. And my car was washed too! nice!! In and out so fast. And my car was washed too! More
by lkopko
November 05, 2026
Excellent dealership experience, Val Wards staff was courteous, professional and helpful, moved through the process with speed and ease and we got a great deal on a Lyriq. Nick & Jose in sales, Jim in courteous, professional and helpful, moved through the process with speed and ease and we got a great deal on a Lyriq. Nick & Jose in sales, Jim in F&I, just an overall pleasant experience, we will be back at the end of our lease. More
by A.MOORE
November 03, 2026
I am very satisfied with the customer service. I have been a Val Ward customer for over 30 years. I have been a Val Ward customer for over 30 years. More
by KHRUPPRICH
Employees Worked With
