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Val Ward Cadillac Inc
Fort Myers, FL
1,377 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,377 reviews
September 28, 2026
Always first class in every department, sales, service, body. Great people that service a great product body. Great people that service a great product More
by CLBLINN
Verified Customer
September 28, 2026
Mike was responsive when I called to ask for updates. Unfortunately, my updates and authorized repairs seemed a bit piece-meal. When the work was done...MIke did call me in a timely manner and had paper Unfortunately, my updates and authorized repairs seemed a bit piece-meal. When the work was done...MIke did call me in a timely manner and had paperwork done when I arrived on a late Friday afternoon. More
by griffdavenport
Employees Worked With
MIke
September 28, 2026
The customer service could not have been better. They were able to get me a loaner car a day early and took care of everything in a timely fashion with My Car. When I needed to extend an extra half They were able to get me a loaner car a day early and took care of everything in a timely fashion with My Car. When I needed to extend an extra half a day, they were happy to accommodate me. More
by peggydelano
September 28, 2026
This was a great experience. The service department was great. Everything was on time and a fair price The service department was great. Everything was on time and a fair price More
by TMCCLOSKEY24
September 27, 2026
Great service! I felt well taken care of, from driving in, to talking with Jane and having Chris help me ad I departed. I felt well taken care of, from driving in, to talking with Jane and having Chris help me ad I departed. More
by jheroy
Employees Worked With
September 25, 2026
Prompt professional service! Very pleased! Nice waiting room Car was washed before returning to me Very pleased! Nice waiting room Car was washed before returning to me More
by lkopko
September 25, 2026
They service my car oil change and wash car. Dave also suggested the cabin filter to be replaced. Dave also suggested the cabin filter to be replaced. More
by tgardner20
Employees Worked With
September 24, 2026
They treat their customers wonderful and a pleasure to do business with and enjoy going business with and enjoy going More
by Pam
Employees Worked With
September 22, 2026
3rd car I purchased at Val Ward. Great people, feel trustworthy. Also I am very happy with Service Dept. Great people, feel trustworthy. Also I am very happy with Service Dept. More
by FIELDJAMESM2
Employees Worked With
