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Val Ward Cadillac Inc
Fort Myers, FL
1,313 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,313 reviews
August 10, 2026
One of the best dealerships I have bought from. Jose, Jeff and the entire staff are easy to work with, friendly, accommodating and make the transactions fast. They will offer the best deal possible Jose, Jeff and the entire staff are easy to work with, friendly, accommodating and make the transactions fast. They will offer the best deal possible right away, no back and forth or wasting time. Very professional all around. Both times I bought from Val Ward and was there less than 1 hour. More
by SW Florida Resident
Verified Customer
August 09, 2026
My DuPont coating was done within days of purchasing my car. All associates were kind & knowledgeable. car. All associates were kind & knowledgeable. More
by alicehagen1224
August 08, 2026
Great service department a Dave is the best . lts nice to be taken on time with a person who cares. lts nice to be taken on time with a person who cares. More
by KATHYMOLIK
Employees Worked With
August 06, 2026
Jane is excellent as always! Really appreciate your incredible service! Thank you so very much! Really appreciate your incredible service! Thank you so very much! More
by Domcam
Employees Worked With
August 06, 2026
While the sales person was great. The car we bought has had so many issues not even a month into owning it. It’s spent more time at a mechanic and has set back our family, since it’s The car we bought has had so many issues not even a month into owning it. It’s spent more time at a mechanic and has set back our family, since it’s our only way to get around. Very disappointed. More
by IARAMBO
Employees Worked With
August 03, 2026
It's always a quick and easy experience with the service center. Everyone is very pleasant and makes sure you are taken care of in a timely & proper manner. center. Everyone is very pleasant and makes sure you are taken care of in a timely & proper manner. More
by Cg8wood
Employees Worked With
August 03, 2026
Always a positive experience. Service was quick and service rep Dave is always helpful and available. Service was quick and service rep Dave is always helpful and available. More
by SONJAKRUSSELL
Employees Worked With
August 02, 2026
Fast, reliable service. Easy to schedule appointments. All the staff is very nice, the waiting lounge is well stocked. Easy to schedule appointments. All the staff is very nice, the waiting lounge is well stocked. More
by SMITHA1978
Employees Worked With
August 02, 2026
My service advisor Jane Flesh is the bomb. She knows her stuff very well. Yes She knows her stuff very well. Yes More
by johnpognant
Employees Worked With
August 01, 2026
Both sales and service exceed expectations. Associates are knowledgeable, helpful and have the customers' interest as paramount. Always a pleasure to visit the dealership. Associates are knowledgeable, helpful and have the customers' interest as paramount. Always a pleasure to visit the dealership. More
by jim.gallery562
