Val Ward Cadillac Inc

Brandon, our service advisor, was very friendly, professional and knowledgeable! He also, along with Donna in records, and Ernie, the parts manager, helped rectify a problem concerning a part that w professional and knowledgeable! He also, along with Donna in records, and Ernie, the parts manager, helped rectify a problem concerning a part that was charged to me but never ordered by a girl named Patty who was in the parts department a year ago. The parts department staff was friendly and helpful. I received the part promptly today. The service work was also top notch. I would recommend the sales, service and parts staff at Val Ward Dealership to anyone. It is a great place to deal with. More

I brought in a big job to repair my 2004 Blazer. Hard to find replacement parts, but they found what was needed and made it look like Brand New. Hard to find replacement parts, but they found what was needed and made it look like Brand New. More

Jay was extremely kind and professional. Excellent customer service. Very happy with my purchase. I will recommend for family and friends. Excellent customer service. Very happy with my purchase. I will recommend for family and friends. More

We had absolutely EXCELLENT customer service! I cannot tell you how good it felt to be treated with such curiosity & respect. Keep doing what you’re doing!!! THANK YOU❣️ I cannot tell you how good it felt to be treated with such curiosity & respect. Keep doing what you’re doing!!! THANK YOU❣️ More

Jamie kept me informed while we waited on a part to arrive. Service was prompt and everyone at Val Ward is nice and welcoming arrive. Service was prompt and everyone at Val Ward is nice and welcoming More

My service advisor was Bonnie. She provided excellent customer service. I will recommend Val Ward Auto Body and Bonnie to everyone that I can. Thank you so much! She provided excellent customer service. I will recommend Val Ward Auto Body and Bonnie to everyone that I can. Thank you so much! More

Brandon, the service representative, met me at the agreed appointment time. He had them run diagnostics to determine the cause of the problem and ordered the replacement. Once the replacement arrived, he c appointment time. He had them run diagnostics to determine the cause of the problem and ordered the replacement. Once the replacement arrived, he called and scheduled the installation. Installation went great. They took the car in promptly at the scheduled time, performed the repair and had the work completed as promised, all within two hours. Waiting room was clean, neat, and offered coffee with snacks. I would highly recommend Val Ward for services for your vehicle. More

Jane as a service writer and Domus as possibly the best mechanic in town is a formidable combination. mechanic in town is a formidable combination. More

A fast and friendly purchase experiece! The tutorial of the Lyriq by Fred made it a seamless experiece. The tutorial of the Lyriq by Fred made it a seamless experiece. More

Everyone was extremely friendly and helpful. This was my second purchase from Val Ward and will definitely return. This was my second purchase from Val Ward and will definitely return. More