Sales staff was professional, friendly and efficient.
The dealership is immaculate and spacious. The general manager and sales manager welcomed me and offered their contact information in case I need any
The dealership is immaculate and spacious. The general manager and sales manager welcomed me and offered their contact information in case I need anything. Dealing with everyone at Val Ward was a pleasure.
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by burnskellie49
Verified Customer
Verified Customer
Service Price Transparency
Jane was very professional and helpful in to my needs in
regards of my auto
regards of my auto
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by MiguelSandra
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Services Advisor Jane is excellent
New tires installed
rims not cleaned
Overall very pleased
Great service
rims not cleaned
Overall very pleased
Great service
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by DEMPSEY.JACK
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
This was my first visit to Val Ward Service.
I was greeted promptly, everyone made me feel valued. My oil was changed, tires rotated, and inspection performed in a reasonable length of time. I w
I was greeted promptly, everyone made me feel valued. My oil was changed, tires rotated, and inspection performed in a reasonable length of time. I will return
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by balvarez2
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I am always pleased with the interactions from the
Cadillac team. Everyone is super friendly, knowledgeable and extremely helpful. I hope to remain in the Cadillac family for a long time!
Cadillac team. Everyone is super friendly, knowledgeable and extremely helpful. I hope to remain in the Cadillac family for a long time!
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by carolyn16
Verified Customer
Verified Customer
Service Price Transparency
I have had nothing but great experiences with Val Ward
Cadillac and their service Department. Jane Flesch is always a pleasure to work with.
Cadillac and their service Department. Jane Flesch is always a pleasure to work with.
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by dcarson6
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Val Ward Cadillac Inc responded
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks…T h a n k s b u y C a d I l l a c
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by HOWIEHANGN
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2026 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Always Very good Service @ Val Ward Cadillac.
All services met or exceeded my expectations as a customer!
All services met or exceeded my expectations as a customer!
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by MAS7704
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very efficient service department.
Have great confidence in them. Jane is the best. They were able to diagnose and repair when others did not.
Have great confidence in them. Jane is the best. They were able to diagnose and repair when others did not.
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by bpatrick16
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very efficient and speedy completion of service.
Personnel were friendly and knowledgable. Will return again.
Personnel were friendly and knowledgable. Will return again.
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by JEC115
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!