Always first class in every department, sales, service,
body. Great people that service a great product
body. Great people that service a great product
More
by CLBLINN
Verified Customer
Verified Customer
Service Price Transparency
The customer service could not have been better.
They were able to get me a loaner car a day early and took care of everything in a timely fashion with My Car.
When I needed to extend an extra half
They were able to get me a loaner car a day early and took care of everything in a timely fashion with My Car.
When I needed to extend an extra half a day, they were happy to accommodate me.
More
by peggydelano
Verified Customer
Verified Customer
Service Price Transparency
This was a great experience.
The service department was great. Everything was on time and a fair price
The service department was great. Everything was on time and a fair price
More
by TMCCLOSKEY24
Verified Customer
Verified Customer
Service Price Transparency
Great service!
I felt well taken care of, from driving in, to talking with Jane and having Chris help me ad I departed.
I felt well taken care of, from driving in, to talking with Jane and having Chris help me ad I departed.
More
by jheroy
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Prompt professional service!
Very pleased! Nice waiting room
Car was washed before returning to me
Very pleased! Nice waiting room
Car was washed before returning to me
More
by lkopko
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2026 -
Val Ward Cadillac Inc responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Jane always courteous efficient and transparent with
everything pinnacle . She keeps setting the bar higher every time .
everything pinnacle . She keeps setting the bar higher every time .
More
by thcarguy
Service Price Transparency
Sep 25, 2026 -
Val Ward Cadillac Inc responded
We are so happy to read such a great review about Val Ward Cadillac, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I am very pleased with the service at Val Ward especially
my advisor. Jane always does a fantastic job. Really appreciate everything she does.
my advisor. Jane always does a fantastic job. Really appreciate everything she does.
More
by DONALDLOUDEN
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!
Val Ward's service department remains to uphold their
integrity in providing quality service. They always make me feel to be a valued customer. Dave, Jane and Karina are certainly more like ambassadors
integrity in providing quality service. They always make me feel to be a valued customer. Dave, Jane and Karina are certainly more like ambassadors than that of service liaison.
More
by RALPHCDEWITT
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Great experience at Val Ward!
Friendly, professional service, knowledgeable staff, and they made everything easy.
Friendly, professional service, knowledgeable staff, and they made everything easy.
More
by JPELLECHIO
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2026 -
Val Ward Cadillac Inc responded
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Jane was very helpful with our tire sensor problem!
She helped us deal with our warrenty which we appreciated.
She helped us deal with our warrenty which we appreciated.
More
by DBSTRIKE2113
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2026 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.