Back

Val Ward Cadillac Inc

Fort Myers, FL

4.8
933 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Contact Dealership

12626 S Tamiami Trl

Fort Myers, FL

33907

Directions

By Type

Showing 933 reviews

February 04, 2018

verty good good people, good price, that is enough of this. you guys did a fine job. nice show room good selection of cars to choose from, More

by jimbo#0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Val Ward Cadillac Inc responded

Thank you for the review Jim! We're glad to hear we could be of help! We also take great pride in our show room so we appreciate the feedback! Thanks again!

January 24, 2018

Treat you with Respect Enjoy coffee in waiting room, they finish with in a time frame that’s acceptable , I am happy with your service Do u want me to write war & peace b More

by Millstone18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager of sales
Jan 26, 2018 -

Val Ward Cadillac Inc responded

Thank you very much for the rating! This length is perfect for us, but we appreciate the joke LOL. We're excited to work with you again!

January 22, 2018

service Thorough explanation of service to be performed, service completed in a timely manner. Staff friendly to speak to from entering the service area to c More

by Xt5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melody Snyder
Jan 26, 2018 -

Val Ward Cadillac Inc responded

Thank you so much for the kind review! We're happy to hear that everyone was friendly in the service department, and if you ever have another question just let us know. Thanks again!

January 13, 2018

Best ever and on my fourth Cadillac Escalade Loved Samual. Young blood great smile from good blood. He was so personable and his smile was contagious. He is an old soul. Good with older people. More

by Ln0420golf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Stahl
Jan 15, 2018 -

Val Ward Cadillac Inc responded

Thank you so much for the review and kind words about Samuel! He's a great hard worker, and we're proud he's on our team too. Feel free to reach out to him or anyone else if you have any other questions!

January 12, 2018

Prompt and effence I have all ways had good service at Val Ward service. Employed always curious and pleasant to deal with. Would recommend your service to anyone. More

by Regina pierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Knoche
Jan 15, 2018 -

Val Ward Cadillac Inc responded

Thank you Regina! We really appreciate the compliments! We're glad to hear we've been so consistent for you over the years to the point you'd recommend us. It truly means a lot to everyone, and we hope to work with you again soon!

December 27, 2017

Best auto buying experience in 60 years. From start to finish we were treated like VIP's and every issue was addressed in a professional manner. The Cadillac although had 2000 miles on it was More

by John Berberich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Knoche
Dec 29, 2017 -

Val Ward Cadillac Inc responded

Thank you so much for the feedback John! In our eyes, every customer is a VIP, so expect that quality of service going forward! We really enjoyed working with you and hope to do again the new year. Have a great new year!

December 24, 2017

I defiantly recommend Cadillac Val Ward services. The professionalism, cordially and service excellent. They are great people to do business with, our car so far is excellent yes as the previous we ow More

by alicia040507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Bogenrief
Dec 25, 2017 -

Val Ward Cadillac Inc responded

Thank you so much Alicia! We're glad to hear you're loving the car! Happy new year to you too!

December 14, 2017

quick and easy in and out in record time. did exactly what was requested.. got loaner and explanation of services performed. I would certainly recommend Craig to fr More

by garret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
craig doucettte,,
Dec 14, 2017 -

Val Ward Cadillac Inc responded

Thanks Garret! We're glad to hear everything was as smooth and thorough for you as it was on our end working with you. We greatly appreciate your recommendation and we'll tell Craig to keep up the good work! We look forward to working with you again!

December 14, 2017

took car at appt time,back in less than 2 hours Only suggestion is when giving estimates to try and include ALL cost associated with job. Was given estimate of $250 which was accurate for the part a More

by GT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
Dec 15, 2017 -

Val Ward Cadillac Inc responded

We appreciate your feedback. I will ensure a copy reaches our Service Department management before days end. Thank you for servicing with us and have a great start to your weekend!

December 12, 2017

Prompt service! I called for an appointment for my first maintenance service and was surprise to get an appointment the next day. Everything checked out and Jane is More

by Viens,Josie2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
Dec 14, 2017 -

Val Ward Cadillac Inc responded

Thank you Josie! Thank you so much for taking time to leave such a kind review! We'll let Jane know about what you said. We look forward to seeing you again!

...
87
...