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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
603 Reviews
Call Service Center (239) 939-2212

603 Reviews of Val Ward Cadillac Inc - Service Center

Sort by
September 15, 2023

Great service Easy to get appointment that’s why we bought from Val Ward very satisfied 5 ⭐️⭐️⭐️⭐️⭐️ More

by MPIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
Report | Print
Sep 19, 2023 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

September 15, 2023

Great friendly service! Jane is always a pleasure to work with through the process of car service. More

by STEVE_SIGNORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane in service
Report | Print
Sep 19, 2023 -

Val Ward Cadillac Inc responded

Thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 13, 2023

Jane in service department did a very good job at making sure that my car was repaired. More

by PAT6706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Figgs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane in service
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Sep 17, 2023 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

September 13, 2023

Jamie was wonderful! We will definitely be using Val ward in the future! They were so efficient that got us in and out in Tess than 24 hours More

by CRADAMS1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Sep 16, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2023

The service for my camaro was fantastic. Oil change took a bit of time however the service center is busy. . Brandon is my adviser I give him an A+ More

by SHILO11160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 15, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 16, 2023 -

SHILO11160 responded

Great service department

September 10, 2023

Excellent service and oil changed, and tires rotated in less than an hour. Nice waiting room with coffee and snacks provided. More

by ddjerf1603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McKinney
Report | Print
Sep 14, 2023 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 10, 2023

Perfect service. Picked up and returned to my house. Was easy for my busy schedule. More

by mghayes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr wentz
Report | Print
Sep 14, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Val Ward Cadillac, Inc.

September 08, 2023

nice people and good service 15 Word Minimum 15 Word Minimum 15 Word Minimum 15 Word Minimum More

by crittengj
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
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Sep 13, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2023

Tire issue with our 2023 XT5. Display in car indicated passenger side rear was low on pressure. Took car in for service. Tech indicated passenger side rear was not accurate. I More

by mjyates3
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Val Ward Cadillac Inc responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (239) 939-2212 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 06, 2023

very helpful. answered all questions. friendly & professional & accommodating. Travel further now to use this dealership. satisfied. More

by JOHNSL408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug service department
Report | Print
Sep 11, 2023 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

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