59 Reviews
Write a ReviewDealership Experience
13 yrs, 8 mos
Industry Experience
27 yrs, 8 mos
59 Reviews of Bill Griffith
April 17, 2024
Service staff are stumped with solving a problem with the car. Technical support from GM can’t solve the problem. There is I guess an apparent design flaw in the A/C system that has no solution except to b car. Technical support from GM can’t solve the problem. There is I guess an apparent design flaw in the A/C system that has no solution except to bypass other electrical systems. I have had 11 Cadillacs to date. All of the previous ones worked fine. I will work through the situation as best we can and find a different car when the lease on this one runs out. The Service Dept. has done their best…this is not a question of their expertise. I have been very happy with Cadillac for 33 years. But this is not an inexpensive car…I expect a higher level of design and operation. More
Other Employees Tagged: Jane Flesch
April 06, 2024
Wonderful experience! Can’t say enough good things about everyone at Val Ward. So happy with my new vehicle. Can’t say enough good things about everyone at Val Ward. So happy with my new vehicle. More
Other Employees Tagged: Jamie Martin , Paul Lombardo was great as was Lisa in finance
March 17, 2024
I dealt with Bill Griffith as my salesman very helpful and knowledgeable he was a pleasure to work with. and knowledgeable he was a pleasure to work with. More
Other Employees Tagged: Jamie Martin , Lisa Bronson she was helpful with allour paperwork