Valencia BMW
Valencia, CA
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bad customer service DO not buy car at bmw Valencia STAFF VERY INCOMPETEND NEVER RESOLVED MY COMPLAINT SINCE MARCH 24 THEY DO NOT CARE ABOUT THEIR CUSTOMERS VERY INCOMPETEND NEVER RESOLVED MY COMPLAINT SINCE MARCH 24 THEY DO NOT CARE ABOUT THEIR CUSTOMERS More
My visit was great! Everyone was very helpful and informative. They gave me a loaner while my car was being diagnosed. Jasmine was very helpful with my intake and all th Everyone was very helpful and informative. They gave me a loaner while my car was being diagnosed. Jasmine was very helpful with my intake and all the mechanics were very thorough. More
I purchased my car from Valencia BMW. I have taken it only to Valencia BMW. I have always been pleased by the service . The staff is friendly and knowledgeable. I have taken it only to Valencia BMW. I have always been pleased by the service . The staff is friendly and knowledgeable. More
Excellent car purchase experience! Tanzin Islam in sales is trustworthy, responsive and honest. He took so many steps to be sure I was happy and comprehended everything. Tanzin Islam's Tanzin Islam in sales is trustworthy, responsive and honest. He took so many steps to be sure I was happy and comprehended everything. Tanzin Islam's follow up process is exceptional and one of a kind. Zayn in Management is compassionate and careful to explain the history of his vehicles. What a pleasure to build more confidence on top of the car fax report. The purchase process regarding financing with Kevin was also very precise and he was careful to explain all loan and contract options. More
Bad customer service Still waiting for new car manager GREG to call me back He sold me BMW x7 with kick controll not working Service did not help to fix the problem Staff at new dealership did not know an GREG to call me back He sold me BMW x7 with kick controll not working Service did not help to fix the problem Staff at new dealership did not know and did not care Horrible customer service More
Edmound and management worked closely with me and my family to get us a deal we were anticipating. Their hospitality and customer service was above the standards provided by any other local dealer. A bi family to get us a deal we were anticipating. Their hospitality and customer service was above the standards provided by any other local dealer. A big thank you for the Valencia BMW turning our dreams into a reality! More
Working with Maryo was productive and fair. He responded promptly to my inquiries which is more than I can say for sales people I have worked with at other dealerships. The dealership is clea He responded promptly to my inquiries which is more than I can say for sales people I have worked with at other dealerships. The dealership is clean, in a good location and I would recommend them. More