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Valencia BMW

Valencia, CA

4.7
817 Reviews

23435 Valencia Blvd

Valencia, CA

91355

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Showing 817 reviews

May 21, 2024

Impressed with cleanliness of dealership. Staff very professional. Love the video diagnosis sent to my phone before starting repairs. Christopher was helpful throughout the process. Good jo More

by hallsnlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 20, 2024

The Service at this dealership is the best I have ever experienced. The service advise Bob Roland is very helpful and nice to work with. More

by drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Roland
May 22, 2024 -

Valencia BMW responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

May 16, 2024

Great service from Roberto Perez. Works fast, communicates and very understanding. Very happy with the service! More

by KIsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Perez
May 20, 2024 -

Valencia BMW responded

Hi Kisi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2024

Friendly service - they got the job done. Quick, efficient, and incredibly personable; Roberto is always on top of things in the service area. More

by listenintently
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
May 16, 2024 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 10, 2024

Alex provided excellent customer service! He was knowledgeable about inventory and found us a great car! The dealership has extensive inventory which was wonderful! More

by Mercy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Calinescu
May 12, 2024 -

Valencia BMW responded

Hi Mercy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

May 05, 2024

I was very satisfied with my service appointment here. The staff was extremely professional and attentive. More

by leasantoyo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
May 06, 2024 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. If you have any further questions, please give us a call. We're always happy to help!

May 05, 2024

Tyler McCartin was a perfect host and was very knowledgeable about the X7 we purchased , The whole experience was excellent from beginning til the end but it started with this young man . He has e More

by Wvelazquezjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler McCartin can’t remember the sales and finance gentlemen
May 08, 2024 -

Valencia BMW responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 04, 2024

Great services , very convenient and responsive, thank you very much , will see you on my next service More

by Enrique portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler
May 06, 2024 -

Valencia BMW responded

Hello Enrique, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

April 25, 2024

I like the early and fast service. People are professional and very friendly and welcoming. More

by Charles Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 28, 2024 -

Valencia BMW responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 15, 2024

My visit was great! Everyone was very helpful and informative. They gave me a loaner while my car was being diagnosed. Jasmine was very helpful with my intake and all th More

by Jessie Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Apr 17, 2024 -

Valencia BMW responded

Hi Jessie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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