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Valencia BMW
Valencia, CA
904 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 AM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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August 21, 2023
Worst experience buying a car from Valencia BMW. The lack of communication and customer service was shocking. Especially from a luxury brand. I will buy my next BMW from a different dealer. Russell The lack of communication and customer service was shocking. Especially from a luxury brand. I will buy my next BMW from a different dealer. Russell took over the sale and did the best he could do. I was told certain things were included in the car by my first sales person Jen. They were inaccurate and management did nothing to make it right. Actually asked if I wanted to return the car. So disappointing. More
by KAS611
Employees Worked With
Jen, Greg Poland, Russell
August 21, 2023
Does not leave you with luxury service experience, cheap loaners, service issues requiring return. Just feels like a regular bodyshop - not a BMW service center. loaners, service issues requiring return. Just feels like a regular bodyshop - not a BMW service center. More
by vzarov
Employees Worked With
Robert
August 18, 2023
Working with Bob Rowlands is always genial, efficient and smooth. He pays attention to details and is good about explaining pricing, what is immediately needed and what can wait. Very much appreciate his s smooth. He pays attention to details and is good about explaining pricing, what is immediately needed and what can wait. Very much appreciate his service and all the service at this dealership. More
by alicita
Employees Worked With
Bob Rowlands
August 16, 2023
everyone I interacted with from the time I stepped out of my car and the time I picked it up was very accomodating, friendly, fast, understood what I wanted. my car and the time I picked it up was very accomodating, friendly, fast, understood what I wanted. More
by inday.cora
Employees Worked With
can’t remember
August 14, 2023
EV friendly dealer / Service Department. This dealer’s service department is very knowledgeable with EVs. I have been servicing my BMWs here for 20 years. This dealer’s service department is very knowledgeable with EVs. I have been servicing my BMWs here for 20 years. More
by Steve M.
Employees Worked With
Robert Perez
August 14, 2023
Jasmine was great! ! She was right on time for my appt super friendly and professional. Plus my car was ready faster than expected. ! She was right on time for my appt super friendly and professional. Plus my car was ready faster than expected. More
by Bocksrock
Employees Worked With
Jasmine
