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Valencia BMW

Valencia, CA

Overview
Reviews
Vehicles
4.5
899 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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23435 Valencia Blvd

Valencia, CA

91355

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Showing 899 reviews

July 25, 2023

I've been always satifisfied with this dealership. I've purchasing my vehicles their since over 10 years and have always used their service. I miss Cole my prior service technician. He was very pro More

by orellana.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmine
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Jul 28, 2023 -

Valencia BMW responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

July 20, 2023

My visit to BMW Valencia is superb. From beginning to finish. From the repair of my car, the shuttle service and the advisor, Chris. You guys Rock! More

by almieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 24, 2023 -

Valencia BMW responded

Hi Almieb, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jul 24, 2023 -

almieb responded

Thank you! Will spread your good service around 😁

July 20, 2023

Making the service appointment was simple and easy. The service technician was Very courteous & professional More

by clewis6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Garcia
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Jul 24, 2023 -

Valencia BMW responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 19, 2023

He was nice and kind. He often reached out to me for updating my car. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Jul 26, 2023 -

Valencia BMW responded

Julie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 19, 2023

Waited 1hr vehiclechecknotication wondering if anything was checked $200vehiclechecknotication still on Waited15minltrturnedoff Tech guy very nice More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Jul 29, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (661) 200-9111 for further assistance with moving forward. We hope to hear from you in the future.

July 19, 2023

We have great services during this visit. Bob Rolands is knowledgeable and made us feel welcome to BMW Valencia. He has texted me when my BMW is ready and it runs great. Thanks you. More

by n97hnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rowlands
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Jul 26, 2023 -

Valencia BMW responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

SERVICE ADVISOR WAS KNOWLEDGABLE AND SRVICE WAS GREAT OFFERED TO BE PICKUP/ WILL RECOMMEND DEALER TO OTHERS. More

by LUKE.LAO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
ROBERT PEREZ /TAYLOR HAWKINS
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Jul 26, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 15, 2023

Professional staff to inform me about my car service, they provide shuttle to drop me home and pick me up. Only tea, coffee and water are provided in the Waiting area, other dealerships provide light More

by Peony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jul 20, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

At Valencia BMW the service was fantastic! Thank you! Customer Care was great. We had a great experience. More

by morestivo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
forgot the names
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Jul 17, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2023

They do not honor coupons sent “just for you” you via email. They do not honor them. I got one for a free battery check and they wanted to charge 200$. Would not test it for free. More

by Ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
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Jul 17, 2023 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9111. We hope to hear from you.

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