Valencia BMW

My wait time at Valencia BMW was about one minute. Bill took care of the paperwork and he was efficient and enjoyable to talk with. The gentleman from Iran that drove me home and also picked me up w Bill took care of the paperwork and he was efficient and enjoyable to talk with. The gentleman from Iran that drove me home and also picked me up was the most enjoyable part of my dealership experience. I wish I knew his name to thank him. More

Didn’t help me wit the class action settlement and I was never notified about it. My engine started knocking because it was defective from manufacturer “BMW” and they refused to take responsibility! Ended u never notified about it. My engine started knocking because it was defective from manufacturer “BMW” and they refused to take responsibility! Ended up costing me about 15k More

I always have a very good experience when bringing my car into Valencia BMW for service. Great customer service, upfront pricing and easy scheduling. into Valencia BMW for service. Great customer service, upfront pricing and easy scheduling. More

Valencia BMW fit me in last minute and completed the alignment I requested and completed the diagnosis of the strange engine noise that we were experiencing. Overall I am very satisfied with the results alignment I requested and completed the diagnosis of the strange engine noise that we were experiencing. Overall I am very satisfied with the results. More

Easy & efficient to make service appointments. Friendly & knowledgeable team members at front desk & service advisers Friendly & knowledgeable team members at front desk & service advisers More

They were very courteous and helpful. The entire process went by smoothly. I will surely come back for future car needs The entire process went by smoothly. I will surely come back for future car needs More

The sales and finance team are some of the kindest people you will find at any dealership. I worked with Jenn Rossi, the internet sales manager. Jenn was extremely patient and even introduced me into differe you will find at any dealership. I worked with Jenn Rossi, the internet sales manager. Jenn was extremely patient and even introduced me into different models I wasn’t considering. Her boss, Nick, is a fantastic sales manager who made me feel like family and like finding the best price for the car I chose was a huge priority. Madison in finance then continued to help me get the best deal and prioritize which extra warranties would be best for my specific vehicle. All-in-all, I had a fantastic experience and would definitely purchase my next BMW with this team at Valencia BMW. More

I always have excellent communication and timely service with this group! They are transparent and constantly in communication to ensure you know everything on what is going on with your vehicle. with this group! They are transparent and constantly in communication to ensure you know everything on what is going on with your vehicle. More

My first view was wonderful the rep was very helpful and Kept asking how I was doing and asking if I needed to go anywhere and kept me posted on my vehicle my second time going was good but not as great as Kept asking how I was doing and asking if I needed to go anywhere and kept me posted on my vehicle my second time going was good but not as great as the first the rep that helped me was kinda hands off but still very helpful and nice More

Dealership was very organized and clean. John did a fantastic job helping me with my z4 purchase. No pressure, answered all my questions and was very attentive in making sure this purchase John did a fantastic job helping me with my z4 purchase. No pressure, answered all my questions and was very attentive in making sure this purchase would be right for what I was looking for. Would highly recommend to anyone looking at purchasing/leasing a BMW. More