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Valencia BMW

Valencia, CA

4.5
905 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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23435 Valencia Blvd

Valencia, CA

91355

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Showing 905 reviews

March 24, 2025

Great service . Alway know my car is in great care. Taylor is awesome and her customer service is top notch. Love the peace of mind I have kowing they are odig my se More

by perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 28, 2025 -

Valencia BMW responded

Hello Perry, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 17, 2025

Unprofessional and abusive treatment by the finance department at Valencia BMW. Luckily there are plenty alternative BMW dealers nearby. Last step before driving my car (X3) was the Finance departm More

by Philippe Morali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robin, Gary
Mar 21, 2025 -

Valencia BMW responded

Hello Philippe, we are deeply disappointed by your experience at Valencia BMW. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9111 to discuss what we can do to help.

March 14, 2025

I may be a little premature in writing this as I just picked up my car yesterday, but I had a wonderful buying experience with this dealership. This is the first "nice" car I've ever owned, and the whole More

by dsiudara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabrial Madrigal
Mar 18, 2025 -

Valencia BMW responded

Hello, thank you for taking the time to leave us feedback about your experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2025

The check in was easy. They called me to provide and update and car was ready sooner than expected More

by kspetrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arly
Mar 16, 2025 -

Valencia BMW responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2025

If I could give zero stars, I would. We went to Valencia BMW to finance our lease-end vehicle, and it was hands down the worst dealership experience I’ve ever had. The finance manager, R More

by setrak22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ROBIN PILGREEN
Mar 14, 2025 -

Valencia BMW responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 200-9111 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 11, 2025

Valencia BMW service dept has always been excellent and efficient with their service. Bill Park is the service rep. He quickly greeted me, arrange the loaner car, and have me go on with my day with minimum More

by Matthew@shinnreg.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Park
Mar 14, 2025 -

Valencia BMW responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 24, 2025

This is my goto dealership. The place is nice and fun to be, people are friendly and helpful. More

by robbiedoo2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin, Brendon
Feb 26, 2025 -

Valencia BMW responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2025

David was amazing! Very attentive and beyond helpful. Being at a car dealership is never an easy day. But it went was pretty painless More

by Mheasoolee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Carter
Feb 18, 2025 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 20, 2025 -

Valencia BMW responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2025

I went to the dealership on Saturday, February 1st, around 4-5 p.m., to check out a 2018 BMW M550i I found on their website. From the very beginning, the salesperson who assisted me was rude and dismis More

by Ferenc Sereny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesperson who assisted me on February 1st around 4-5 PM.
Feb 06, 2025 -

Valencia BMW responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

January 29, 2025

If I could give no stars, I would. I've bought two cars from here and the sales team is fantastic but I have had the WORST experience with their service branch. So rude, so dismissiv More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
a team of rude idiots
Jan 31, 2025 -

Valencia BMW responded

Hi, we appreciate you taking the time to respond. The staff at Valencia BMW take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9111 -- we hope to hear from you soon.

Jan 31, 2025 -

Unhappy customer responded

He called me an accused me of having a problem with my perception of reality! No apology. Such an xxxxx!