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Valencia BMW

Valencia, CA

Overview
Reviews
Vehicles
4.5
905 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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23435 Valencia Blvd

Valencia, CA

91355

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Showing 905 reviews

March 21, 2023

Waited almost 4 hours for an oil change and didn’t even get notified that it was done. I came up to the cashier to get status of my service. More

by RGutz
Recommend Dealer
No
Employees Worked With
Bob Rowlands
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Mar 24, 2023 -

Valencia BMW responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (661) 200-9111.

March 21, 2023

Very professional staff. We bought all our cars from them over the years. I really recomend shoping here for your next car. More

by Victorbagdasaryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kazanjyan
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Mar 24, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2023

Overall, I was satisfied with the customer service experience, but what troubles me is that my Mini almost conked out on the freeway last week due to issues that should have been detected when I broug More

by redknight92
Recommend Dealer
No
Employees Worked With
N/A
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Mar 23, 2023 -

Valencia BMW responded

Hi, we are deeply disappointed by your experience at Valencia BMW. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9111 to discuss what we can do to help.

March 19, 2023

No communication. If I could give zero stars I would. Advisor never called to update me with information on my car. After calling multiple times to speak to someone I More

by Natalie Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto Perez
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Mar 22, 2023 -

Valencia BMW responded

Hi Natalie, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9111. we hope to hear from you soon.

March 17, 2023

Service rap Edmunds was very useful and informative. . She kept me in the know while I was at the dealership. More

by Hindsmind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmonds
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Mar 21, 2023 -

Valencia BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. We're always here to provide exceptional service at a great value. we hope you'll consider us again in the future!

March 15, 2023

It was my first visit after purchasing my 2022 X5e for 10k miles service. The waiting time was a little bit long. Everything was good. More

by namuloner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmunds
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Mar 19, 2023 -

Valencia BMW responded

Hello, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

March 14, 2023

Fair, extremely nice, gave me the best price, willing to negotiate, salesperson is the best! More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Gharzeddine
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Mar 17, 2023 -

Valencia BMW responded

Hi Randy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

The sales team was great, especially John Menzano. He was a very professional, knowledgeable, and great help. I would buy another car from him, but the finance team where very rude and very unprofessi More

by joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Menzano
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Mar 17, 2023 -

Valencia BMW responded

Hi Joe, thanks so much for the warm recommendation of the team here at Valencia BMW. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 11, 2023

Very quick and friendly service. I appreciate the ease of appt and the helpfulness Thank you More

by NB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 14, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2023

Prez is the bomb! Colon is ok too. Thanks for the great service. Thanks Perez. Key chain would be cool too. More

by Ken
Recommend Dealer
Yes
Employees Worked With
Jesse, Robert or Heysus,Prez
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Mar 12, 2023 -

Valencia BMW responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Mar 12, 2023 -

Ken responded

Thanks again guys!

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