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Valencia BMW

Valencia, CA

Overview
Reviews
Vehicles
4.5
899 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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23435 Valencia Blvd

Valencia, CA

91355

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Showing 899 reviews

February 01, 2023

Service work was done in a timely manner. My X3 was sparkling clean after they were done. You More

by george e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
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Feb 05, 2023 -

Valencia BMW responded

We are pleased to hear you had such a positive experience with us, George! Drive safe, and we'll see you on the road.

January 30, 2023

Great dealership car was was on time very polite workers car was very clean when done. More

by Steve.badillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Rowland
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Feb 03, 2023 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2023

What can I say about Valencia BMW that I haven't said before....... Their service, service advisors (especially Robert Perez), customer service and their mechanics form a team that it's unbeatable. I too More

by gonzolara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perez
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Feb 02, 2023 -

Valencia BMW responded

Hi Gonzolara, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2023

Pretty good! It’s an extremely good experience. Hope to purchase vehicle there in the future. More

by sliu673
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Grass
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Jan 31, 2023 -

Valencia BMW responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

January 25, 2023

I worked with Robert Rowland. I always schedule my service appointments with him as he is very knowledgeable and explains what is needed and gets it done. More

by BMW forever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rowlands
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Jan 29, 2023 -

Valencia BMW responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

buying process is disrespectful. 5 hours total. personnel don't know the Vehicule. delivered car without complete explanation. I still have a car that does not work correctly. I won' More

by john.maskaluk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
no comment
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Jan 26, 2023 -

Valencia BMW responded

Hi John, we are deeply disappointed by your experience at Valencia BMW. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9111 to discuss what we can do to help.

January 24, 2023

Awesome experience from sales to finance. Made a stressful situation seamless. Buck was amazing as was the finance manager, felt they went the extra mile. More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buck
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Jan 27, 2023 -

Valencia BMW responded

Hi Nancy, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Always great service. Staff is very knowledgeable and helpful. A quality dealership that can be depended upon. More

by Car Gurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perez
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Jan 26, 2023 -

Valencia BMW responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

January 23, 2023

I worked with Client Advisor Robert Perez on my car service. I had an amazing exerience with Robert. He was personable, quick, knowledgable, helpful on other questions on my warranties and I am very ha More

by vancela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perez
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Jan 25, 2023 -

Valencia BMW responded

Hi Vancela, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 23, 2023

My service representative was very effective and efficient. He made sure I got my car on time, he was also very kind and patient. More

by George Osahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse.
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Jan 26, 2023 -

Valencia BMW responded

George, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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