Valencia BMW
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 AM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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No communication. If I could give zero stars I would. Advisor never called to update me with information on my car. After calling multiple times to speak to someone I If I could give zero stars I would. Advisor never called to update me with information on my car. After calling multiple times to speak to someone I finally spoke to the mechanic who then gave me an estimate. Horrible service. I will be buying a new car just not at Valencia of BMW. More
The sales team was great, especially John Menzano. He was a very professional, knowledgeable, and great help. I would buy another car from him, but the finance team where very rude and very unprofessi He was a very professional, knowledgeable, and great help. I would buy another car from him, but the finance team where very rude and very unprofessional when I observed other people getting exceptional treatment. My wife and I were given below-average customer service by the financial team. We strongly recommend the financial team get a lot more training in customer service and not be biased based on race. The five stars go to John Menzano, and the zero to the finance team More
I got my 750i serviced with an appointment. All aspects of the service experience went well. All the detailed were explained and the charges were spelled out. The vehicle was ready on time and All aspects of the service experience went well. All the detailed were explained and the charges were spelled out. The vehicle was ready on time and I got in and out in no time. Thank you. More
Bob was right on the mark. Check in check out;easy. Follow up, calls and check out was again professional and smooth. Intelligent information about my car's needs and what w Check in check out;easy. Follow up, calls and check out was again professional and smooth. Intelligent information about my car's needs and what we should anticipate was informative and again professional. I wouldn't take my BMW anywhere else. More



