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Valencia BMW

Valencia, CA

Overview
Reviews
Vehicles
4.5
904 Reviews
If you're shopping for a BMW in the North LA area, be sure to visit Valencia BMW. Our state-of-the-art showroom features one of the largest inventories of new and pre-owned BMW cars and SUVs for sale in the area, and is located in Santa Clarita. Located at the corner of Auto Center Ct and Valencia Blvd, our showroom is easy to find, too. Whether you're shopping for your first BMW or are a longtime BMW owner, our team at Valencia BMW is here for you!
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23435 Valencia Blvd

Valencia, CA

91355

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Showing 904 reviews

October 17, 2022

Recently brought X5 in for service. I always ask for Cole as my service advisor. He’s excellent! Makes sure car is serviced properly and keeps us posted on progress. Car is ready wh More

by Michele.machac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Swartz
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Oct 23, 2022 -

Valencia BMW responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2022

I came in for a windshield replacement and had a pleasant drop-off experience and cheerfully left with my loaner vehicle provided. There were unfortunate delays with the replacement windshield and appreciate More

by Kristen Hicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
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Oct 19, 2022 -

Valencia BMW responded

Hello Kristen! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2022

Very nice dealership and well organized. We were able to test drive and finalize our purchase in minimal time. More

by Frederick.crawford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryo Metry
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Oct 17, 2022 -

Valencia BMW responded

Hi Frederick, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Oct 17, 2022 -

Frederick.crawford responded

Will do. Thanks

October 11, 2022

They are great with customer service and do there best to accommodate your schedule for service. Jesse was great 👍🏾 More

by Reinasc1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
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Oct 17, 2022 -

Valencia BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2022

I had an issue with my car, Mazan was great help. He took care of it. More

by Omar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mazan and Robert
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Oct 14, 2022 -

Valencia BMW responded

Hi Omar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 07, 2022

Buck was great! Very nice and attentive! He was able to find the car we were looking for and we love it! More

by Nataliek818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buck
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Oct 12, 2022 -

Valencia BMW responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2022

Jesse assisted my wife and I with five star service everytime we do business with the dealership. Extremely nice, courteous, and helpful. Really fell the love and caring when getting my vehicle service More

by ythug1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse C
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Oct 11, 2022 -

Valencia BMW responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 04, 2022

Once you drive in you feel like home and Jesse is one great person he welcomes you with greetings thank you Valencia BMW More

by atozdiesel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Oct 10, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 04, 2022

Very professional, honest and helpful service, very different from other locations in LA... Fast and efficient too More

by jhonatanleal86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, Colon
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Oct 10, 2022 -

Valencia BMW responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 03, 2022

Made an appointment for customer wait, got my car back 2 1/2 days later. More

by kb.sellon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jasmine Garcia
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Oct 08, 2022 -

Valencia BMW responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9111 to discuss what we can do to help.

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