
Valenti Toyota
Westerly, RI
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Paul Bernadoni is the worst salesman I have ever dealt with! This was my 50th vehicle. Paul screwed up my interest rate and when I told the finance guy my rate was wrong Paul told me this is not a negoti with! This was my 50th vehicle. Paul screwed up my interest rate and when I told the finance guy my rate was wrong Paul told me this is not a negotiation you sign the papers and thats it! Question everything at this dealership they will try to rob you blind! The finance guy also told me he just went over the paperwork he didn't actually do the loans however when he had to fix ( their screw up) he reworked the entire deal right in front of me so for someone who doesnt do the actual loans he sure knew how to do the loan over! The only reason I took this truck was because I didn't want to wait another 3 months. Paul also lied about the time frame on when the truck would be delivered! More
Knowledgeable, truthful, helpful people. No pressure. Positive attitudes, not like other dealerships. Very patient with things we had to ask. They could not do enough for us. I'd recommend a No pressure. Positive attitudes, not like other dealerships. Very patient with things we had to ask. They could not do enough for us. I'd recommend anyone to this dealership. From sales to finance to sales manager, what a staff. And we didn't wait that long to get our Corolla Cross. Love it. More
I have purchased just seven vehicles from this dealership. The most recent automobile experience was wonderful. What a great dealership and our salesman, Paul, was wonderful thank you. dealership. The most recent automobile experience was wonderful. What a great dealership and our salesman, Paul, was wonderful thank you. More
Friendly extremely helping you find a vehicle that you want and willing to help me with the financing that would work for me !!! I highly recommend Valenti to anyone looking for a vehicle and a big thank want and willing to help me with the financing that would work for me !!! I highly recommend Valenti to anyone looking for a vehicle and a big thank you to Al and Chuck for making the purchase of my Highlander such a wonderful experience 💕 I will never go anywhere else for a car again PS two of my sisters and my boyfriend all have got vehicles there also !! Thank you Valenti Toyota we love all of you there you are the best 💙💕💜 More
The BDC lady tried to con me by suggesting they only sell locally, but there is no law to support this. She also suggested the vehicles were in stock, when in fact they were inbound and already had deposits locally, but there is no law to support this. She also suggested the vehicles were in stock, when in fact they were inbound and already had deposits on them, (after speaking wt an actual salesperson). I would avoid the BDC (Business development center), that you’re often forced to initiate contact wt and go directly to a salesperson. This woman in BDC was a liar, and a waste of my time. More
We purchased a new Toyota RAV 4 Sport XLE from Valenti Toyota in Westerly. The salesperson Paul Bernardoni was ‘sport’ on from first encounter to closing. That probably is not very easy to do in these tim Toyota in Westerly. The salesperson Paul Bernardoni was ‘sport’ on from first encounter to closing. That probably is not very easy to do in these times of supply chain delays. It was a very pleasant experience for us. More
Outstanding response on car inspection. From the time I entered facility until I picked up my car It was a totally good experience.Every interaction was timely,accurate and pleasant.Pulled u From the time I entered facility until I picked up my car It was a totally good experience.Every interaction was timely,accurate and pleasant.Pulled up to garage at 7:30….registered with very pleasant young lady and by 8:18 I picked up inspected car and was on my way.When ready for purchase of new car this will be my first stop. More