Valenti Toyota
Westerly, RI
By Type
Showing 65 reviews
Simply great service from scheduling my 10K appt through the service visit today. On time, efficient, friendly + professional. Just what I expect from the dealer where I bought my new work truck! the service visit today. On time, efficient, friendly + professional. Just what I expect from the dealer where I bought my new work truck! More
The person at the service desk makes a difference The young woman at the service desk when I arrived to get new rear brakes was professional, friendly and knowledgeable. The work was done iin a good t The young woman at the service desk when I arrived to get new rear brakes was professional, friendly and knowledgeable. The work was done iin a good time frame and I was on my way. The woman's attitude and help was outstanding and made me feel comfortable. right from the start. The "elderly" discount was the cherry on the sundae!!!! More
The salesman name was Al and he spent a good time with a test drive of the Rav4 hybrid. He even let my wife take it out again for an additional test drive. Very quick and easy. Excellent service by all. test drive of the Rav4 hybrid. He even let my wife take it out again for an additional test drive. Very quick and easy. Excellent service by all. More
Exceptional service as always !! This is my third vehicle with Valenti and I have been very happy since day one! Customer Service and Maintenance Department are top notch Thanks for y This is my third vehicle with Valenti and I have been very happy since day one! Customer Service and Maintenance Department are top notch Thanks for your commitment !!!! More
2019 rav4 hybrid This is the 3rd hybrid I’ve bought at Valenti Toyota As alsways the purchase was easy. So far I love my new car! I upgraded from 2 Prius This is This is the 3rd hybrid I’ve bought at Valenti Toyota As alsways the purchase was easy. So far I love my new car! I upgraded from 2 Prius This is chock full of safety features. More
Battery installation Always pleased with the professional service provided by Harvey and staff. They are consistently courteous, friendly, and thoughtful. Been dealing w Always pleased with the professional service provided by Harvey and staff. They are consistently courteous, friendly, and thoughtful. Been dealing with Valenti for over 5 years and very satisfied with the service. More
I just keep going back for more cars 3rd car this year, we have had a great experience with Rocky/Al and the team at Valenti. Needed a car for my wife first, great experience. Went bac 3rd car this year, we have had a great experience with Rocky/Al and the team at Valenti. Needed a car for my wife first, great experience. Went back for my son after he totaled a use Prius, Rocky found a replacement. Just went back for my daughter. All three happy. thanks!! More
Very good to excellent. Problem solved at reasonable rates.The first large expense for our 2006 Prius.The car is only serviced at Valenti Toyota.We have bought 3 Toyota’s her Problem solved at reasonable rates.The first large expense for our 2006 Prius.The car is only serviced at Valenti Toyota.We have bought 3 Toyota’s here since 2006.We are always impressed by CS.Friendly ,informed and willing to go extra if needed. More
Valenti Toyota Service Always had good experience with their service until today. Dropped the car off at 1:30 p.m. for a 1:45 appointment. Went across the street for lunch Always had good experience with their service until today. Dropped the car off at 1:30 p.m. for a 1:45 appointment. Went across the street for lunch and came back at 2:15 p.m. to pick up car. Saw car outside and assumed it was serviced. Went to see Service Assistant to pick up keys but she said the service mechanic had not left off paperwork. Approach Service rep. at 1:20 p.m. and asked the status. Informed that car not brought into garage. I asked for Service Mgr. but informed on vacation and nobody left in charge. Rep. advised car would be brought in immediately, took 5 minutes to rotate tires and perform multipoint check???? Not happy with Valenti, they should have informed me they were backed up. If I did not push the wait would have been much longer, this is unacceptable behavior for a family business who thrives on being World Class Service. More
Car leasing experience I had a Great experience, the staff was so friendly and they made an otherwise stressful experience feel easy and comfortable! They stayed late with m I had a Great experience, the staff was so friendly and they made an otherwise stressful experience feel easy and comfortable! They stayed late with me & I know they’ll be willing to help should I ever need it. More