Valenti Toyota
Westerly, RI
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Showing 73 reviews
New car buying experience Excellent experience in every aspect . Have always bought Toyota’s very reliable. Excellent experience with all associates from sales to service to fi Excellent experience in every aspect . Have always bought Toyota’s very reliable. Excellent experience with all associates from sales to service to financial advice. H ad my last Toyota for 10 years and 200,000 miles hope to do that again More
Second Purchase Bought a Rav4 3 years ago, had a great experience, Steve Macomber was & is a great salesperson, gave him a call in regards to buying a 2016 Prius for Bought a Rav4 3 years ago, had a great experience, Steve Macomber was & is a great salesperson, gave him a call in regards to buying a 2016 Prius for the family. We were able to make a deal that day in a short period of time. The whole process was easy with no hassle. Would highly recommend the dealership. More
The best Always helpful and makes the process easy. Steve knew what I wanted and when the deals were right he called me. I was in my new car in less than 24 h Always helpful and makes the process easy. Steve knew what I wanted and when the deals were right he called me. I was in my new car in less than 24 hours. Wouldn't go anywhere else to buy a car. This is my 3rd one from Valenti's More
Great new car experience Everyone that we dealt with, from the salesman to the contract manager, did not pressure us to purchase items that we didn't want. We feel that we go Everyone that we dealt with, from the salesman to the contract manager, did not pressure us to purchase items that we didn't want. We feel that we got a good deal with little aggravation. More
Trusted Dealer been a customer for 17 years Very Customer Friendly sales staff. excellent service dept. Linda sold us the car, She explained What We needed to know,and made us feel comfortable w Very Customer Friendly sales staff. excellent service dept. Linda sold us the car, She explained What We needed to know,and made us feel comfortable with the purchase. thanks John and Carlyn More
Great Buying Experience at Valenti Toyota The team at Valenti Toyota is personable, professional, knowledgeable and experienced. They listened to what we were interested in, and they worked wi The team at Valenti Toyota is personable, professional, knowledgeable and experienced. They listened to what we were interested in, and they worked with us throughout the purchasing process. Sales consultant Steve Macomber was especially helpful in assuring that we felt comfortable and informed from the initial contact until we drove away in our 2016 Camry. He displayed a thorough understanding of both the vehicles and the process. Sales manager Rocky Sposato and business manager Scott Morrow were direct, honest and straightforward. Overall, we were treated as a member of the Valenti Toyota family from the moment we walked in the door. More
Only place to get things done right! The high rating is because they listen to the customer on a problem no matter how big ore small. They must be doing something right I have bought six The high rating is because they listen to the customer on a problem no matter how big ore small. They must be doing something right I have bought six cars there and I plan on going back. Service the people on the sales floor and it's nice and clean and they work hard to get you the car you want. I will be back. Sincerely Mike Walsh More
The experience was great! Mr. Macomber made it easy for my father to select a car within our means. Overall great experience along with free oil changes you can not go wrong! Mr. Macomber made it easy for my father to select a car within our means. Overall great experience along with free oil changes you can not go wrong! More
reliable My 2007 RAV4 is reliable and just needs gas and oil. Over the years,Valenti Toyota has handled any recalls. It's easy to make an appointment and they My 2007 RAV4 is reliable and just needs gas and oil. Over the years,Valenti Toyota has handled any recalls. It's easy to make an appointment and they provide great, friendly service. I trust Valenti Toyota's service dept. More
I took my Mercedes SLK into the dealership to have one of the wheel barrings and rotors replaced. First they said they would have to replace the whole assembly because the couldn't remove a cap. They over the wheel barrings and rotors replaced. First they said they would have to replace the whole assembly because the couldn't remove a cap. They over charged the parts buying them directly from the Mercedes dealership at full cost when we agreed to order the aftermarket part, i.e. bad internal communication in the service department. Later they added that I would need a new ABS sensor, which oddly was working fine before they started. They also want to charge me over $100 for the sensor when it is $40 online. Additionally, I waited 5 hours for my car to be fixed. I personally could have done this in my driveway in an hour, which I now regret. As it is slightly more complex than changing a tire. Just overall bad management, bad internal communication, and definitely NOT the Toyota Way. More
