Valenti Toyota - Service Center

I was very pleased with the service and I really liked the text video of my car being serviced. I Will continue to go to Valenti Auto. the text video of my car being serviced. I Will continue to go to Valenti Auto. More

Simply great service from scheduling my 10K appt through the service visit today. On time, efficient, friendly + professional. Just what I expect from the dealer where I bought my new work truck! the service visit today. On time, efficient, friendly + professional. Just what I expect from the dealer where I bought my new work truck! More

The person at the service desk makes a difference The young woman at the service desk when I arrived to get new rear brakes was professional, friendly and knowledgeable. The work was done iin a good t The young woman at the service desk when I arrived to get new rear brakes was professional, friendly and knowledgeable. The work was done iin a good time frame and I was on my way. The woman's attitude and help was outstanding and made me feel comfortable. right from the start. The "elderly" discount was the cherry on the sundae!!!! More

Battery installation Always pleased with the professional service provided by Harvey and staff. They are consistently courteous, friendly, and thoughtful. Been dealing w Always pleased with the professional service provided by Harvey and staff. They are consistently courteous, friendly, and thoughtful. Been dealing with Valenti for over 5 years and very satisfied with the service. More

Very good to excellent. Problem solved at reasonable rates.The first large expense for our 2006 Prius.The car is only serviced at Valenti Toyota.We have bought 3 Toyota’s her Problem solved at reasonable rates.The first large expense for our 2006 Prius.The car is only serviced at Valenti Toyota.We have bought 3 Toyota’s here since 2006.We are always impressed by CS.Friendly ,informed and willing to go extra if needed. More

Valenti Toyota Service Always had good experience with their service until today. Dropped the car off at 1:30 p.m. for a 1:45 appointment. Went across the street for lunch Always had good experience with their service until today. Dropped the car off at 1:30 p.m. for a 1:45 appointment. Went across the street for lunch and came back at 2:15 p.m. to pick up car. Saw car outside and assumed it was serviced. Went to see Service Assistant to pick up keys but she said the service mechanic had not left off paperwork. Approach Service rep. at 1:20 p.m. and asked the status. Informed that car not brought into garage. I asked for Service Mgr. but informed on vacation and nobody left in charge. Rep. advised car would be brought in immediately, took 5 minutes to rotate tires and perform multipoint check???? Not happy with Valenti, they should have informed me they were backed up. If I did not push the wait would have been much longer, this is unacceptable behavior for a family business who thrives on being World Class Service. More

The experience was great! Mr. Macomber made it easy for my father to select a car within our means. Overall great experience along with free oil changes you can not go wrong! Mr. Macomber made it easy for my father to select a car within our means. Overall great experience along with free oil changes you can not go wrong! More

reliable My 2007 RAV4 is reliable and just needs gas and oil. Over the years,Valenti Toyota has handled any recalls. It's easy to make an appointment and they My 2007 RAV4 is reliable and just needs gas and oil. Over the years,Valenti Toyota has handled any recalls. It's easy to make an appointment and they provide great, friendly service. I trust Valenti Toyota's service dept. More

I took my Mercedes SLK into the dealership to have one of the wheel barrings and rotors replaced. First they said they would have to replace the whole assembly because the couldn't remove a cap. They over the wheel barrings and rotors replaced. First they said they would have to replace the whole assembly because the couldn't remove a cap. They over charged the parts buying them directly from the Mercedes dealership at full cost when we agreed to order the aftermarket part, i.e. bad internal communication in the service department. Later they added that I would need a new ABS sensor, which oddly was working fine before they started. They also want to charge me over $100 for the sensor when it is $40 online. Additionally, I waited 5 hours for my car to be fixed. I personally could have done this in my driveway in an hour, which I now regret. As it is slightly more complex than changing a tire. Just overall bad management, bad internal communication, and definitely NOT the Toyota Way. More