Valenti Volkswagen

Best thing that could have happened After breaking down on our drive through CT, being towed to Valenti VW was the best thing that could have happened. Service was outstanding. Mark, Dom After breaking down on our drive through CT, being towed to Valenti VW was the best thing that could have happened. Service was outstanding. Mark, Dominic,John, and Michael Parrell were really helpful and worked hard to get us back on the road.We felt like we had known them for years.Dominic even stopped off at another dealership on his way home Friday evening to pick up parts to repair the car on a Saturday! They even arranged a loaner car to get us to our hotel for the night. We would definitely highly recommend and encourage others to give Valenti a try! More

Great Experience!! I had been looking for a new car for quite some time and had narrowed my choices down to the Ford Focus ST, Subaru WRX, and Volkswagen GTI. Chris Kasi I had been looking for a new car for quite some time and had narrowed my choices down to the Ford Focus ST, Subaru WRX, and Volkswagen GTI. Chris Kasidas was my sales associate and he was hands down the best sales experience I ever had with a car purchase; Granted, I haven't had many, but he made what I thought was going to be a nerve racking experience into a more than pleasurable one. Every one at Valenti made me feel confident about my purchase and didn't push me into something they thought I wouldn't like. More

Great Experience! I had a great experience at Valenti in Watertown. I had visited four other dealerships before Valenti and my experience with them was horrible. I won' I had a great experience at Valenti in Watertown. I had visited four other dealerships before Valenti and my experience with them was horrible. I won't go anywhere else except for Valenti and I want to work with Michael Parrell! More

Customer service at its best!!! It was a pleasure to deal with Michael Parrell!!! Very knowledgeable, professional and informative can describe him. Mike took the extra step to expla It was a pleasure to deal with Michael Parrell!!! Very knowledgeable, professional and informative can describe him. Mike took the extra step to explain the beetle r line technology to me. I would highly recommend Mike to anyone interested in purchasing a vehicle from Valenti Motors!!! It was also a great pleasure to work with John Correia in service by pointing me in the correct direction to secure this vehicle!!! And also Charles in sales for actually getting this vehicle, I thank you! And James in finance very professional! More

Very helpful and courteous. Michael was a delight to work with in getting my new Passat. He made it very easy and quickly satisfied my every need. I would recommend Michael to Michael was a delight to work with in getting my new Passat. He made it very easy and quickly satisfied my every need. I would recommend Michael to anyone looking for a new car. He was very straightforward and fair in all his dealings with me. More

Thanks My daughter had her heart set on a new 2014 Jetta SE and had all but given up hope when I phoned Valenti. Because there was no trade involved they wer My daughter had her heart set on a new 2014 Jetta SE and had all but given up hope when I phoned Valenti. Because there was no trade involved they were willing to negotiate on the phone and we reached an acceptable deal within in minutes. When my daughter went in with her deposit there was a slight glitch with price/financing but Valenti honored the deal we had made on the phone and my daughter was happy! More

Valenti Volkswagen provided our family with exceptional customer service as we recently purchased a 2013 Passat. Michael Parrell was so easy to work with and made our purchase quick and easy. We had been customer service as we recently purchased a 2013 Passat. Michael Parrell was so easy to work with and made our purchase quick and easy. We had been looking for weeks at other dealerships where the customer service was lacking. In less than an hour at Valenti, we had found our car, test-driven it and settled the logistics. Michael was efficient, knowledgeable, very helpful, and charismatic. When we picked up the car, he thoroughly reviewed the car and the warranties with us, making sure we had a very thorough understanding of the car and all of its features. Our experience was so positive that we will return to have our car serviced there, though another dealership is closer. I would not be surprised if in the future we return to purchase another car from there. We are loving the car we purchased as well! More

Chris Kasidas gave me a great deal on a brand new 2013 Passat this past December. He was very patient, honest, kind, and knowledgeable when it came to covering various payment plans, car features, and h Passat this past December. He was very patient, honest, kind, and knowledgeable when it came to covering various payment plans, car features, and how the Passat compared with similar vehicles from other automakers. In contrast to the other salesmen I met with while car searching, Chris was not aggressive, did not push or force any decisions on me, and did everything he could to make sure I got the best deal possible. After only a week of owning my new Passat, I suffered a seizure while driving and was in a terrible accident, totaling the vehicle. One of the first people to call me to check if I was okay was Chris. His concern about my well-being was something I never expected from a Sales Specialist. The Passat that Chris and I picked might possibly have saved by life. All of the safety features engaged flawlessly and prevented major damage to my body. A month later I began looking to buy another car and knew I wanted to buy it from Chris and Valenti. With all the obstacles of insurance and the DMV trying to process the wreck from my previous vehicle, it took a lot of time, paperwork, and phone calls to get everything squared away so I could buy the car. Moreover, I brought Chris the price of a competitor selling the '14 Passat SEL for less money and Chris and James easily beat their number. Chris walked me through all of these obstacles with grace, making sure that my wants and needs were met. I cannot say enough good things about Chris as a human being and a Sales Representative. He, along with his staff of Business Manager, James Skarzenski, and sales manager Chris Sarafian make a great team. Chris has a customer in me for the rest of our lives. More

I would highly recommend this dealership to everyone and all the people I care for. I couldn’t have been treated any better. I had an awful situation that turned into an ok one after my salesman Michael was all the people I care for. I couldn’t have been treated any better. I had an awful situation that turned into an ok one after my salesman Michael was able to do everything he could to help me out. The process of purchasing a car from this dealership was great! It couldn’t be more efficient and quicker to get you everything you need and want, when you need it. Thank you again for my Tiguan! More

I haven't bought a car in 12 years, and Danya, Michael, and the entire team made it such a smooth process. Even when a wrench was thrown into the mix, Michael and the team had a backup plan and e Michael, and the entire team made it such a smooth process. Even when a wrench was thrown into the mix, Michael and the team had a backup plan and executed it seamlessly. The car is wonderful, and I'm very happy with it. But, I'm even more impressed with the customer service that I received. I will absolutely refer family and friends in the area to Valenti Auto Center. More