Valenti Volkswagen

We were from out of town and broke down and towed to this amazing Dealership. Took us right in on a Saturday morning and ordered parts that were not available until Tuesday morning. Repaired our van expertly amazing Dealership. Took us right in on a Saturday morning and ordered parts that were not available until Tuesday morning. Repaired our van expertly and promptly. Had us out when promised. We camped out in our Eurovan for 4 days waiting for parts. The people mentioned above went beyond and above the call of duty. Told us to make ourselves at home , gave us a plug for heat, and one of the salesman told us he lived close by and gave us his cell # in case of problems, and also told us we could shower at his house if we wanted to! Unbelievable and stressful experience made better by some great people there. We are extremely grateful to them all. We highly recommend this Dealership?? More

I went to Valenti in Watertown to look at pre-owned and new VW Passats because a friend recommended the dealership highly and when I searched the web they had the best looking inventory and prices in Conn new VW Passats because a friend recommended the dealership highly and when I searched the web they had the best looking inventory and prices in Connecticut. We were met by a very friendly and helpful sales person (Michael Parrell) and shown several interesting options. He made it easy and pleasant for us to decide on the lease of a 2014 Passat. Every step was made easy for us - even setting up registration so that I can use my vanity license plates that need to be retrieved from another location. I will recommend Valenti of Watertowm with pleasure. More

Guys are super cool and trustworthy, and I felt they were team players who worked well together to sell me the car, which I was on the fence about, but felt comfortable buying after talking to them. Michael team players who worked well together to sell me the car, which I was on the fence about, but felt comfortable buying after talking to them. Michael is the best car salesman I have ever met......should be selling high end cars because he knows how to speak that language. More

My wife and I had our best new car buying experience ever at Valenti VW. Michael Parrell's no pressure style was great and the price was very fair (we had checked out the Costco member price through Crowley at Valenti VW. Michael Parrell's no pressure style was great and the price was very fair (we had checked out the Costco member price through Crowley VW and Valenti's price was better and they gave a lower finance rate as well). The finance guy (Dave?) was very good as well (no pressure to get the extended warranty). Overall, a great experience. More

Fantastic service and a great team. Go see Michael Whitehouse and Charles Sarafian. I would purchase another car from them without hesitation. 2013 Passat TDI Whitehouse and Charles Sarafian. I would purchase another car from them without hesitation. 2013 Passat TDI More

After shopping various VW dealers , I finally found one that had real people to deal with. I met with Michael and he gave me the opportunity to test drive 3 VW's which has made me decide that the VW brand that had real people to deal with. I met with Michael and he gave me the opportunity to test drive 3 VW's which has made me decide that the VW brand is the best value for me . I still have not purchased as of yet, but plan to purchase from Michael More

I graduated college this spring and got my first teaching job. My old car was on its last legs so I figured it was time for a new one. I looked at Nissan, Chevy, and Ford. Valenti VW was my last stop. I job. My old car was on its last legs so I figured it was time for a new one. I looked at Nissan, Chevy, and Ford. Valenti VW was my last stop. I really needed something good in the snow. I was greeted by Chris at the door. He showed me the Tiguan and educated me on how the 4motion all wheel drive system worked. He tailored the perfect car for my needs. I was working on a strict budget and Chris adhered to that throughout the entire process. This was my first new car buying experience. I really did not know what to expect when I arrived to get my new Tiguan. He spent an hour of his time going over the entire car with me. I drove away feeling very confident and reassured! Chris and everyone else I met at Valenti made me feel very comfortable. Thanks a million Chris! More

I was in the market for a new car. One that would get pretty good gas mileage but also had great performance. Stopped into the dealership and met Chris. I was really interested in a Jetta GLI. I was d pretty good gas mileage but also had great performance. Stopped into the dealership and met Chris. I was really interested in a Jetta GLI. I was driving a mustang. I test drove the GLI with Chris and he was very knowledgeable about the car because he had the same engine in his own car. I told him I put 25k miles a year on my car and he suggested that I should test drive a Jetta TDI. Wow was I glad I did that! Chris pointed out that the Jetta TDI had more torque than the GLI and got even better gas mileage. After driving it I knew I wanted it. It was even less expensive than the GLI I was initially interested in. Now I am getting over 50mpg's on the highway vs. 20mpg's in my mustang! Thanks for your efforts Chris! More

Mike went above and beyond and got us what we wanted on our trade-in and a sweet deal on a new VW Passat TDI. We actually traveled from Brooklyn, NY to Watertown, CT for this one. We traveled shorter dista our trade-in and a sweet deal on a new VW Passat TDI. We actually traveled from Brooklyn, NY to Watertown, CT for this one. We traveled shorter distances to other dealers, but no one took the time, effort or was on point like Mike and the gang at Valenti. Highly recommend. More

WOW!!!! A truly SHOCKING experience at Valenti VW. I wanted to purchase a Passat. I was received by Chris and right away I noticed something strange. He was sweating profusely and asked me my name like wanted to purchase a Passat. I was received by Chris and right away I noticed something strange. He was sweating profusely and asked me my name like 5 times. I asked for a test drive. Once in the car, Chris started to complain about the suit that the dealership "forced" him to wear, that he should wear "business casual" instead. Whatever. I started to ask a question about the vehicle, and out of the blue he told me to stop talking and "focus on the drive". Really??? Once back in the dealership, he asked at least 3 times my age, where I worked, and refused to give me a simple price quote, saying word for word "I don't give a crap" or "you can lookup the price on edmunds, there is nothing I can do to for you".... xxx?? Polite at all times, I asked him if there was anything wrong. He looked behind him and said "this is because of the guy over there". I really started to be concerned about the whole behavior of that guy and was very uncomfortable about the situation. I thanked him and just left. Unbelievable. By the way I work in big company and my credit score is close to 800. AVOID THIS PLACE!!!! More