Valley Buick GMC
Apple Valley, MN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 381 reviews
Great Service! This is the third truck I have purchased at Valley Buick and I'm very happy not only with the sales department but also I really like the service cent This is the third truck I have purchased at Valley Buick and I'm very happy not only with the sales department but also I really like the service center. More
Great service I had great service. I got a very good quality of service. I will bring my car back for service when I am in Minnesota. I had great service. I got a very good quality of service. I will bring my car back for service when I am in Minnesota. More
Oil change I was in for a scheduled oil change. I gave it a theee because it seemed to take rather long for an oil change. It took over 1.5 hours. I was in for a scheduled oil change. I gave it a theee because it seemed to take rather long for an oil change. It took over 1.5 hours. More
Missing a step Sadly another bad service. Had high hopes because my last service was really good. Bad communication (I should say No communication) during the day Sadly another bad service. Had high hopes because my last service was really good. Bad communication (I should say No communication) during the day of what was happening or when to expect my car back. Only called me back after I called later afternoon (3pm) when I dropped my car at 8am. Also service couldn’t get a valet to bring my car around at end of day. Service advisor overheard and went to get when I walked out to get myself which I appreciate. Pulled it around and of course it hadn’t been washed. It’s my assumption when they call to say your car is ready it’s actually ready. Again I don’t go to service for a car wash but it’s something about having pride in the cars coming off their lot I would think they would want to have that shine and good feeling when a customer leaves. But then again given the actions maybe not.... More
Great service from the right people We've always had great service from the crew at Valley. There were some hiccups last fall, but Randy and Tom Stensrud went the extra mile to make thin We've always had great service from the crew at Valley. There were some hiccups last fall, but Randy and Tom Stensrud went the extra mile to make things right. Always request Jim or either of the Toms when you bring your car here and you will have a great experience. More
Great Service My wife and I have been coming here for 10+ years. We have never bought a car here (Chevy and Cady owners), the service has always been outstanding an My wife and I have been coming here for 10+ years. We have never bought a car here (Chevy and Cady owners), the service has always been outstanding and fairly priced. Never a complaint. More
Very satisfied The sales staff was great to work with. I had some accessorys added to my new truck and the service center was wonderful as Well. My overall buying ex The sales staff was great to work with. I had some accessorys added to my new truck and the service center was wonderful as Well. My overall buying experience was very enjoyable. More
Mission accomplished Pete did a nice job listening to parameters and providing both new and used options to help hone in on what would best match. Through test drives and Pete did a nice job listening to parameters and providing both new and used options to help hone in on what would best match. Through test drives and assisted analysis of pros/cons around value and fit was able to make a confident informed decision. Pete was patient, knowledgeable, and made the overall experience pleasant. More
Service Center is awesome. Trust them completely I will always go to Valley for service and to buy cars. The Service Center is awesome. They take the time to explain and to even let you know what the I will always go to Valley for service and to buy cars. The Service Center is awesome. They take the time to explain and to even let you know what they think the issue is when you drive your car in. The prices are always fair and the repair is always 100% correct and well done. This is why I go to Valley first to buy cars. I know that the dealership is full of integrity and expertise and will always trust them completely. I can't say enough nice things and it is a blessing to find a dealership/service department who will not take advantage of you in the Metro Area!!! The people that I dealt with and always deal with are ALL excellent. More
Amazing Trade In Experience Pete Rustad is a long-time family friend. As soon as I knew I was ready to trade in my Mazda 3s Hatchback for something a little newer and bigger, I c Pete Rustad is a long-time family friend. As soon as I knew I was ready to trade in my Mazda 3s Hatchback for something a little newer and bigger, I called Pete! He asked for my specifications and knew the options available right off the bat. I was able to visit him 3 days later at Valley Buick GMC to test drive different vehicles. Pete was upfront with me about my pricing options and put me in the best car for my situation. He made the day fun with conversation and knowledge about cars. When I'm ready for another trade in, I'll be visiting him again. More