Valley Buick GMC

2018 Acadia Denali - What's not to like? I purchased a new Acadia Denali in May 2018, and not being a very frequent new car buyer, I was expecting Tim, the salesman, to stick bamboo shoots u I purchased a new Acadia Denali in May 2018, and not being a very frequent new car buyer, I was expecting Tim, the salesman, to stick bamboo shoots under my finger nails to get me to buy. To my surprise, Tim was vary laid back and helped me BUY the vehicle rather than trying to SELL me one. There is a big difference.. During the process, I upgraded from an SE to the Denali, with no prompting from Tim. My first oil/filter change, wihch recently took place, was also a pleasant experience. Free coffee, rolls, and a comfortable lounge, made the wait more than bearable.. When I'm ready for my next new vehicle, I'll surely check with Valley first. By then they'll likely be selling autonomous self-drivng hover-pods. More

routine service service was great and speedy i arrived early and was promply taken care of as usual it doesnt take alot of words have dealt with dealership since 1986 service was great and speedy i arrived early and was promply taken care of as usual it doesnt take alot of words have dealt with dealership since 1986 More

Computer light check 9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opini 9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opinion - Too long for a 5-10 minute check. After 1 hour I had to see what status was...Last oil change same, slow service... More

Happy Owners of a 2018 Acadia Pete made the car buying process as painless as possible while car shopping with two toddlers. He listened to our needs and directed towards a 2018 Ac Pete made the car buying process as painless as possible while car shopping with two toddlers. He listened to our needs and directed towards a 2018 Acadia. There was no pressure to make the purchase that day and they gave us a fair price on our trade in. The entire staff treated us like family. I will definitely be choosing Valley Buick GMC for future automotive purchases. I cannot thank them enough. More

2019 3500 Duramax Treated fairly and with honesty. No pressure sales. Integrity is important to me and Pete is a man with high integrity. 5th vehicle purchased in 10 ye Treated fairly and with honesty. No pressure sales. Integrity is important to me and Pete is a man with high integrity. 5th vehicle purchased in 10 years and the experience has not changed. All clear signs this dealership is owned and managed by people that understand the importance of treating their employees and customers well. More

Response to Request Review I actually don't know which Tom I have worked or if I have worked with both. However, everyone there treats you with respect. They also perform the se I actually don't know which Tom I have worked or if I have worked with both. However, everyone there treats you with respect. They also perform the services they are asked to. Nothing more, nothing less. I just do not like the attitude of some (few) of the employees. I also did not appreciate the fact that I was not followed up with when I requested or that when called a voice message is not always left if the call is missed. I also do not like how when a call is returned, the staff members have no idea why they called as if they do not notate our accounts. More

The best in town! Always an enjoyable experience at Valley GM. They take such great care of me and my needs. The service team is friendly and knowledgeable. And I never Always an enjoyable experience at Valley GM. They take such great care of me and my needs. The service team is friendly and knowledgeable. And I never feel like I am being taken advantage of. If you are not a customer, please give them a try! More

Always an excellent customer experience! So happy to be a customer of Valley Buick. The service from all team members is always exceptional. Scott in the service department truly cares about So happy to be a customer of Valley Buick. The service from all team members is always exceptional. Scott in the service department truly cares about his customers - I am always called by name and thanked for my business. A few weeks ago, I purchased a new vehicle and had outstanding service from Connor and Joel. Never any pressure and both were so very kind and took the extra time to help me through the process of buying and trading. Thank your for the amazing service. More

Great Service I have been using Valley sevice for my GMC vehicles for over 20 years. I know that I can rely on Tom Monson to tell me what needs to be done without w I have been using Valley sevice for my GMC vehicles for over 20 years. I know that I can rely on Tom Monson to tell me what needs to be done without worry that I am being oversold or otherwise unfairly treated. While I know I can probably find places with shorter appointment waiting times or less expensive prices, my past experience has shown me that the Valley dealership is a better value. More

Respect! I'm a woman and sometimes you have trouble with dealerships listening about your needs, price and concern about buying a car. Not in Apple Valley Buic I'm a woman and sometimes you have trouble with dealerships listening about your needs, price and concern about buying a car. Not in Apple Valley Buick, I had a wonderful experience, he showed me a couple of cars then to the one I bought, took for a drive and bought it, went fast and easy. Also I know they are there for me for anything that goes wrong with the car or Questions. I'm so happy with my Buick!! Thrilled!! Thank You Conner and Joel!! More