Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Valley Buick GMC - Service Center

Apple Valley, MN

4.7
998 Reviews

998 Reviews of Valley Buick GMC - Service Center

Sort by
January 27, 2025

Thankful for good service and professionalism. I recommend this dealership every chance I get. Never have regretted my purchase. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daneil
Report | Print
Jan 27, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. It's wonderful to know that you're satisfied with your purchase. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 27, 2025

Very professional and great costumer service! and easy to dropoff my car and pickup,great service! More

by manuel7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the professional service you experienced at Valley Buick GMC of Apple Valley. Our team is committed to providing great customer service, and we're glad to hear that dropping off and picking up your car was easy for you. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 27, 2025

Randy was very helpful, warm and Welcoming. I apologize I did not know I need to present any coupons upon check in, I thought it was done at check out. Service was fast and effcient. More

by tlnorion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Valley Buick GMC responded

Thank you for your review! We're glad to hear that Randy provided you with helpful and warm service during your visit to Valley Buick GMC of Apple Valley. It's great to know that you found our service fast and efficient. We appreciate your feedback regarding the coupon process and will ensure our team continues to keep customers informed. Please feel free to reach out to us if you have any further questions or need assistance. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 27, 2025

Techs don’t look over the vehicle like they should. Brake light was out and they replaced the bulb. I drove off and the brake light was still out. Went back and they said the wiring harness is corroded More

by rjenniges001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech
Report | Print
Jan 29, 2025 -

Valley Buick GMC responded

Thank you for your feedback. We understand your concerns with the service you received regarding the brake light and the air filter. At Valley Buick GMC of Apple Valley, we strive for high standards in vehicle inspections. We encourage you to reach out to us directly so we can address these issues and work towards a satisfactory resolution. Your experience is important to us, and we appreciate your input. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 27, 2025

Passenger wiper blade was installed incorrectly and 3/4s didn’t touch the window obvious More

by mcpehle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Valley Buick GMC responded

Thank you for your feedback. We understand your concern regarding the passenger wiper blade installation. At Valley Buick GMC of Apple Valley, we strive for high standards, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly to discuss this further, as we want to ensure your complete satisfaction. Thank you again for your input. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 26, 2025

They are always professional when I bring my car in for service even if it’s not scheduled. More

by 88junior88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Valley Buick GMC responded

Thank you for your review! We're glad to hear that you've consistently experienced professionalism at Valley Buick GMC of Apple Valley, even during unscheduled service visits. Your feedback is greatly appreciated, and we look forward to helping you in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 25, 2025

Excellent service writer. The attention to detail and communication is extraordinary. This has been our experience every time . More

by davebernhardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear about your positive experiences with our service writer at Valley Buick GMC of Apple Valley. We pride ourselves on our attention to detail and communication, and it’s great to know that we've consistently met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 24, 2025

Like the easy in and out in a very timely easy shop to get to More

by dmberda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found Valley Buick GMC of Apple Valley easy to access and that your experience was timely. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 24, 2025

Service was quick and easy. Everything was done with no drama or issues. Recommend them to anyone with a gm product. More

by Cwiggert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your service experience at Valley Buick GMC of Apple Valley was quick and easy. Your recommendation means a lot to us! We look forward to assisting you and others with GM products in the future. Come see us again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 24, 2025

Customer oriented and generally seems to be fair. The work is usually completed in a timely manner. More

by zierden5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey
Report | Print
Jan 25, 2025 -

Valley Buick GMC responded

Thank you for your positive feedback! We're thrilled to hear that you found Valley Buick GMC of Apple Valley to be customer-oriented and fair, and that your work was completed in a timely manner. Your satisfaction means a lot to us! We look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

1
...
20
21
22
...
100