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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,002 Reviews

1,002 Reviews of Valley Buick GMC - Service Center

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January 16, 2025

Always had great customer service and Valley GMC. Scott Solar takes very good care of all my service needs in an efficient and timely manner. More

by GATOR-TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently experienced great customer service at Valley Buick GMC of Apple Valley and that Scott has taken excellent care of your service needs. We appreciate your support and look forward to seeing you again next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 16, 2025

Each person was professional, welcoming, and respectful. The service area was busy, and each employee was moving quickly yet carefully to accommodate each customer. More

by macksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your feedback and are glad to hear that you found our team at Valley Buick GMC of Apple Valley to be professional, welcoming, and respectful. It’s great to know that our employees are working diligently to accommodate our customers, even during busy times. We look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 16, 2025

overall great experience everytime I get my vehicle serviced. very good communication by entire staff More

by mooshda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about the great service and communication from our staff at Valley Buick GMC of Apple Valley. We're thrilled to hear that you consistently have a positive experience with us. We look forward to serving you again next time! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 16, 2025

All winter is planned ,they brought me in when I was scheduled And was completed in a timely manner. Very friendly workers! More

by runsuphill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your winter services were completed in a timely manner and that you found our team at Valley Buick GMC of Apple Valley to be friendly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 15, 2025

Since I have been coming to this location I have never been able to keep my appointment. It had alway be scheduled due to system issues or staff shortages More

by boothbrandon75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to deal with appointment scheduling issues at Valley Buick GMC of Apple Valley. Your feedback is valuable, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly so we can assist you and ensure a smoother experience in the future. Thank you for your patience. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 15, 2025

They continue to do a great job, with the service performed and communicating what was done. More

by EKDML4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you are satisfied with the service and communication at Valley Buick GMC of Apple Valley. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 14, 2025

They got my car in for the repair as quick as they could and did the repair in about an hour. Very nice people More

by baldinimn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that we were able to get your car in for repairs quickly and that our team provided you with a pleasant experience. At Valley Buick GMC of Apple Valley, we strive to deliver top-notch service, and it's great to know we met your expectations. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 13, 2025

Poor service the service guy said that the mechanic check for leak down test on two cylinders later I talk to the mechanic and he said no it did not do any leak down test only one compression test all the se More

by ble0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand that there was a discrepancy regarding the service on your vehicle, and we appreciate you bringing this to our attention. Your feedback is important to us at Valley Buick GMC of Apple Valley. We encourage you to contact us directly so we can address your concerns and ensure we meet your expectations moving forward. Thank you again for your input. Sincerely, The Team at Valley Buick GMC of Apple Valley

January 13, 2025

Great salesman Shane Carnahan. Excellent service from everyone at the valley team of car professionals. More

by todd.strohkirch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Valley Buick GMC responded

Thank you, we appreciate your kind words! We're thrilled to hear that you received excellent service from Shane and the entire Valley Buick GMC of Apple Valley team. Your positive feedback motivates us to continue providing great experiences. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 13, 2025

Great work and fast. I highly recommend them for work on your vehicle. Have a great day! More

by rshie64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a fast and positive experience with Valley Buick GMC of Apple Valley. Your recommendation means a lot to us. We look forward to assisting you again in the future. Have a great day! Sincerely, The Team at Valley Buick GMC of Apple Valley

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