Back

Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,005 Reviews

1,005 Reviews of Valley Buick GMC - Service Center

Sort by
April 29, 2019

One word, Awesome! A dealership the way it should be. Friendly, professional and attentive. Would not go anywhere else. Thank you all and keep up the great work. More

by POBOX1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
May 17, 2019 -

Valley Buick GMC responded

Hello, We are happy to hear our team is continuing to earn your business!

April 26, 2019

Nice fisrt experience. Good service. The entire experience begun with the ease of your app of my phone, where I booked the appointment and described the problem. One of the More

by tomana_johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear your first experience with us was hassle free! We look forward to continuing to earn your business in the future!

April 25, 2019

2 hours to get an oil change? I brought my truck to get an oil change and it took almost two hours and I ended up being late to a Doctor's appointment. There was no communication More

by DONALD.E.KNUTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
April 25, 2019

Great Team Valley Buick GMC has a great team of people. Management, sales and service. Brett, Shane and Scott did a wonderful job! Always a joy to do business wi More

by MVIOLA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are happy to hear our team continues to meet your needs!

April 22, 2019

Thank You When I called to schedule an oil change I neglected thinking about other possible service needs. Driving from Wayzata to Apple Valley gave me an OOOP More

by shirleyfossey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I'm uncertain but he was a younger gentleman
Apr 25, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear our service staff was able to read your mind and get you taken care of! Actually, due to the longer oil life in vehicles, we have started including a tire rotation with most oil changes! We look forward to continuing to earn your business and helping you with all your vehicle needs.

April 22, 2019

work done They had our car done faster then we thought. There were some missing clips on the wheel well that they replaced and a oil change. Very happy with the More

by BARBNDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear the service department met your expectations. We look forward to continuing to earn your business.

April 18, 2019

Awesome service Sarah and Tom are total assets to you dealership. The professional service they provided me was top notch! They both deserve a bonus or raise! More

by TGraff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Kuhns
Apr 25, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear Sarah and Tom took great care of you! We look forward to continuing to earn your business and helping you with all your vehicle needs.

April 18, 2019

Vehicle service for my '2016' GMC Sierra 1500 p.u. I had set up my latest oil change and tire rotation through 'Scott' in the service department. From start to finish all went as smoothly as possible. More

by scanlon7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear Gary and Scott were so helpful in this process for you! We look forward to continuing to earn your business in the future!

April 17, 2019

Waited too long I waited during the oil change and it took close to 2 hours. It was too long of z wait. Perhaps you are scheduling too many at the same time More

by cindybrask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Valley Buick GMC responded

Hello, We are always looking at ways to improve our customer's experience. Thank you for letting us know this information.

April 17, 2019

Old car maintenance Valley takes just as good care of our old Century as they do our new Regal. We got a great deal on tires and a loaner car too while the Century was be More

by LaurieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear, that Randy takes great care of your vehicles, not matter what year! We look forward to continuing to earn your business in the future!

...
89
...