Valley Buick GMC - Service Center
Apple Valley, MN
1,005 Reviews of Valley Buick GMC - Service Center
One word, Awesome! A dealership the way it should be. Friendly, professional and attentive. Would not go anywhere else. Thank you all and keep up the great work. A dealership the way it should be. Friendly, professional and attentive. Would not go anywhere else. Thank you all and keep up the great work. More
Nice fisrt experience. Good service. The entire experience begun with the ease of your app of my phone, where I booked the appointment and described the problem. One of the Good service. The entire experience begun with the ease of your app of my phone, where I booked the appointment and described the problem. One of the tires was leaking air. I had great customer service when I dropped off the car. The diagnosis was explained well. The waiting area was very nice to wait for my car. I was thrilled to have received my car clean. Thanks for the complementary car wash. Little things that we take for granted, but make a good impression. I felt welcomed, heard my worries, had a professional attention! Thank you. More
2 hours to get an oil change? I brought my truck to get an oil change and it took almost two hours and I ended up being late to a Doctor's appointment. There was no communication I brought my truck to get an oil change and it took almost two hours and I ended up being late to a Doctor's appointment. There was no communication on the delay and I kept on having to go ask and get the 'it will be done soon.' I would appreciate just being told the truth. I have bought 3 new vehicles form Valley and bring my vehicles in for service there vs somewhere cheaper as in the past have received treatment and service at a higher level, not lower level that I experienced. More
Great Team Valley Buick GMC has a great team of people. Management, sales and service. Brett, Shane and Scott did a wonderful job! Always a joy to do business wi Valley Buick GMC has a great team of people. Management, sales and service. Brett, Shane and Scott did a wonderful job! Always a joy to do business with this team! More
Thank You When I called to schedule an oil change I neglected thinking about other possible service needs. Driving from Wayzata to Apple Valley gave me an OOOP When I called to schedule an oil change I neglected thinking about other possible service needs. Driving from Wayzata to Apple Valley gave me an OOOPS moment!! Possibility existed that I may need a tire rotation. When exiting my vehicle I apologized and stated a tire rotation may be needed. What I got in return was a smile and comment that this had already been included in my service for the day. Thank Tou Valley Buick. More
work done They had our car done faster then we thought. There were some missing clips on the wheel well that they replaced and a oil change. Very happy with the They had our car done faster then we thought. There were some missing clips on the wheel well that they replaced and a oil change. Very happy with the speedy work. More
Awesome service Sarah and Tom are total assets to you dealership. The professional service they provided me was top notch! They both deserve a bonus or raise! Sarah and Tom are total assets to you dealership. The professional service they provided me was top notch! They both deserve a bonus or raise! More
Vehicle service for my '2016' GMC Sierra 1500 p.u. I had set up my latest oil change and tire rotation through 'Scott' in the service department. From start to finish all went as smoothly as possible. I had set up my latest oil change and tire rotation through 'Scott' in the service department. From start to finish all went as smoothly as possible. I couldn't be happier with the attention to detail and thoroughness of the service department at Valley Sales GMC regarding my '2016' GMC Sierra 1500 pick-up truck. Very pleased... More
Waited too long I waited during the oil change and it took close to 2 hours. It was too long of z wait. Perhaps you are scheduling too many at the same time I waited during the oil change and it took close to 2 hours. It was too long of z wait. Perhaps you are scheduling too many at the same time More
Old car maintenance Valley takes just as good care of our old Century as they do our new Regal. We got a great deal on tires and a loaner car too while the Century was be Valley takes just as good care of our old Century as they do our new Regal. We got a great deal on tires and a loaner car too while the Century was being worked on. More